Responsibilities:
- Provide exceptional customer service by greeting customers, listening to their concerns, and addressing their automotive needs
- Conduct thorough vehicle inspections and diagnostics to accurately identify and recommend necessary repairs or maintenance
- Explain repair options and costs to customers, ensuring transparency and understanding
- Schedule and prioritize service appointments to maximize efficiency and customer satisfaction
- Coordinate with technicians to ensure timely completion of repairs and maintenance tasks
- Maintain accurate records of customer interactions, vehicle information, and service history
- Assist with automotive sales by promoting additional services or products that align with customer needs

Qualifications:
- Previous experience in automotive service or repair industry preferred
- Strong knowledge of automotive diagnostics, including oil changes, brake repair, shocks/struts/suspension, diesel engine repair, etc.
- Excellent customer service skills with the ability to effectively communicate technical information to non-technical customers
- Proven ability to multitask and prioritize in a fast-paced environment
- Familiarity with auto service management systems and software is a plus
- Ability to work well within a team and collaborate with technicians and other staff members
- Strong attention to detail and problem-solving skills

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $36,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift
• Day shift

Work Location: In person