Company:

Join our leading manufacturing company in Emporia, KS, dedicated to excellence, innovation, and growth. We're seeking a Customer Service Representative (CSR) to deliver exceptional service to our valued clients.

Location:

Emporia, KS

Responsibilities:

• Serve as the primary point of contact for customer inquiries, orders, and concerns
• Provide accurate information about products, pricing, and delivery schedules
• Process customer orders efficiently and accurately
• Address and resolve customer complaints in a timely and professional manner
• Collaborate with sales and production teams to ensure customer satisfaction
• Maintain customer records and update databases as needed
• Assist with other administrative tasks as required

Qualifications:

• High school diploma or equivalent; some college preferred
• 2 years of customer service experience in a manufacturing or related industry
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Proficient in Microsoft Office Suite and CRM software
• Ability to work independently and as part of a team
• Experience in a manufacturing setting is a plus

Benefits:

• Competitive salary
• Health, dental, vision insurance
• Paid time off, holidays
• Professional development opportunities
• Relocation support available

How to Apply:

Apply directly on LinkedIn

Join us in Emporia, KS, and be part of our dedicated team committed to customer satisfaction!

Note: Only shortlisted candidates will be contacted.