Our client is a mission-driven organization associated with the state of Israel. Part of its work is to create shared experiences, which creates a network of alumni who can support each other in their future endeavors.

We are seeking Global Operations Associate Director. The role will be based in Manhattan and will collaborate with leadership to achieve ambitious goals by overseeing event planning, execution, and community management initiatives.

The ideal candidate will be a skilled project manager with excellent communication abilities and a dedication to fostering connections and building thriving communities.

Responsibilities:

Community Management

• Support the CEO and team in developing and executing the annual work plan (budget, initiatives).
• Partner with Directors of two different development programs.
• Co-facilitate monthly board meetings, chair check-ins.
• Track budgets, approvals, and spending for all activities.

Event Planning & Management:

• Conceptualize and plan events from scratch, considering target audience and goals
• Research and secure venues, vendors, and suppliers (catering, rentals, entertainment) for all events.
• Negotiate contracts and manage budgets for events.
• Create detailed timelines and logistics plans for all events.

Marketing & Promotion:

• Develop marketing strategies to promote events and attract attendees.
• Collaborate with marketing teams or utilize marketing resources (non-profit) to create promotional materials for events.
• Oversee event registration and ticketing.

Event Execution & Management:

• Hire and manage event staff (security, catering, etc.) for non-profit events.
• Coordinate with vendors and suppliers to ensure smooth delivery of services

Post-Event Evaluation:

• Gather feedback from attendees and stakeholders for all events.
• Evaluate the event's success against goals.
• Prepare post-event reports with recommendations for future events

Communications:

• Support Program Directors, and Marketing with internal community communication.
• Manage the WhatsApp community (announcement thread, groups, individual chats).
• Draft, create, and send email campaigns.
• Oversee the creation and maintenance of the internal community site, directory, and job board.

Administrative Support:

• Process reimbursements.
• Schedule meetings and create materials.
• Draft memos, protocols, and RFPs (as needed).
• Build forms and track event attendance (as needed).
• Assist with graphic design and event promotion (as needed).
• Update and maintain data in Salesforce (generate reports) (as needed).
• Create and send campaigns through MassMailer/Salesforce (as needed).
• Mail gifts (as needed).

Ad Hoc Projects:

• Support annual recruitment and referral initiatives.
• Assist with marketing efforts as needed.
• Plan annual board retreats.
• Take on special projects, events, and presentations.

Qualifications:

• Bachelor's degree or equivalent experience.
• Minimum 2-5 years of experience in project management, event planning, or a related field.
• Strong organizational and communication skills, with the ability to manage multiple priorities simultaneously.
• Experience working in a fast-paced, deadline-oriented environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and project management tools.
• Experience with CRM systems (Salesforce preferred).
• Passion for Non-Profits
• Able to commute to the office in Manhattan 4 days a week, working 1 day remotely.