We are looking to hire a medical receptionist for our busy medical practice who possesses excellent organizational and administrative skills. We require someone who is compassionate and discrete with superb time management and record-keeping skills.

You should be confident and professional, with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the practice. We require someone who will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient needs and rare emergencies.

Front Desk Receptionist/Patient Coordinator Responsibilities:

· Greet and attend to patients in person and over the phone.

· Professionally assist doctors, staff, visitors, and patients.

· Assist with business inventory such as checking supplies, scheduling equipment, and maintenance repairs.

· Answer all phone calls in a professional and courteous manner.

· Perform all duties within HIPAA regulations.

· Maintain confidentiality of all doctor, staff, and patient information.

· Schedule appointments between doctors and patients.

· Liaise between medical departments with discretion and professionalism.

· Adhere to policy and procedures during all activities.

· Assist with admissions/treatment as per agreed protocols.

· Communicate medical results to patients under clinical supervision.

· Complete accurate documentation of patient visits.

· Other duties as the situation warrants.

Front Desk Receptionist/Patient Coordinator Requirements:

· Bachelors degree (advantageous).

· 1 year of experience at a healthcare facility in a medical receptionist role (essential).

· Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).

· Innovative thinker with strong conceptual and problem-solving skills.

· Meticulous attention to detail with the ability to multi-task.

· Strong organizational, administrative, and planning skills.

· Ability to work under pressure and react effectively to emergency situations.

· Ability to use discretion while working with sensitive information.

· Experience working with EMR system essential.

· Excellent documentation, communication, and IT skills.

· Passionate about healthcare excellence.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Internal Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical front desk: 1 year (Preferred)
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person