***MUST HAVE EMERGENCY MEDICAL SERVICE (EMS) EXPEREINCE***

Overview:

The Operations Manager is responsible for planning, organizing and directing daily emergency medical service operations.

Responsibilities:

• Direct management of all employees in your assigned area, including scheduling, hiring, time sheet management, evaluations, and performance management.
• Maintain adequate staffing levels, equipment, and medical supplies for field units.
• Ensure the execution of quality operations through daily contact, oversight, communication, and evaluation.
• Lead, guide, and/or assist in the training of station employees.
• Ensure adherence to field policies and processes, timely completion of required paperwork, and proper use of systems.
• Investigate incidents involving assigned crew, including filing internal and external reports and counseling.
• Coordinate vehicle maintenance and fleet repairs with the fleet team.
• Implement and enforce company policies and standards.
• Perform direct ALS and BLS patient care activities as outlined for an EMT or Paramedic.
• Serve on committees with other departments as needed.
• Develop and maintain department budgets.
• Other duties as assigned.

Required Skills:

• High school diploma or GED
• Current CPR certification
• ACLS (AHA) or ALS (American Red Cross) certification recommended – *Paramedics and CCP only
• Valid driver’s license and good driving record
• Current position specific state certification or a NREMT specific paramedic certification with ability to obtain reciprocity is required prior to start date
• Prior experience managing people
• Must have EMS experience.