Overview:
The Regional Business Office Manager is responsible for overseeing and managing the business office functions across multiple senior living facilities within a designated region. This role ensures the financial health of the facilities through effective management of billing, collections, accounts receivable, and accounts payable. The Regional Business Office Manager will collaborate closely with facility administrators and corporate finance teams to ensure compliance with company policies and regulatory requirements.

Duties:

• Oversee billing and collections processes to ensure timely and accurate revenue cycle management.
• Monitor accounts receivable and accounts payable, implementing strategies to reduce outstanding balances.
• Prepare and analyze financial reports, providing insights and recommendations to improve financial performance.
• Ensure compliance with financial policies, procedures, and regulatory requirements.
• Supervise and support business office staff across multiple facilities, providing guidance, training, and performance management.
• Foster a collaborative and positive work environment that promotes teamwork and high performance.
• Conduct regular site visits to facilities to ensure business office operations are running smoothly and efficiently.
• Serve as a point of contact for residents and families regarding billing and financial inquiries.
• Ensure clear communication and provide exceptional customer service to address concerns and resolve issues promptly.
• Assist with financial arrangements and payment plans as needed.

Requirements

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• Minimum of 5 years of experience in business office management within the senior living or healthcare industry.
• Strong knowledge of billing, collections, accounts receivable, and accounts payable processes.
• Proven leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze financial data and make informed decisions.
• Proficiency in financial software and Microsoft Office Suite.
• Knowledge of regulatory requirements and compliance standards in the senior living industry.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Pennsylvania: Relocate before starting work (Required)

Work Location: On the road