Job Description The Retail General Manager will oversee all aspects of store operations, including sales, customer service, inventory management, profitability, and team supervision and development. This role requires a dynamic leader with a strong background in retail management, a keen eye for interior design, and a passion for delivering an outstanding shopping experience.

Who We Are Welcome to The Sun District, your new home lifestyle experience in Jackson, Tennessee. As part of The Sun District, Home Soule retail store brand is dedicated to offering an unforgettable purchasing experience with a premium selection of indoor and outdoor home furnishings, accessories, and antiques sourced from around the world, as well as comprehensive design services.

At Home Soule, our mission is to deliver a best-in-class experience not only to our clients but also to our valued Home Soule teammates. We strive to create a unique and enriching environment that embodies quality, craftsmanship, and exceptional service, ensuring every visit is memorable and inspiring.

Discover the perfect blend of style, comfort, and elegance with The Sun District and Home Soule, where your home lifestyle dreams come to life.

What We Offer

• Competitive Compensation Plan

• Paid sick, vacation, and holiday time

• Monthly incentive and/or bonus opportunities

• Generous Employee Product Purchase discount

• Competitive health, dental, life, and vision plans

What You Do

1. Leadership and Team Management:

Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service. Provide ongoing training, coaching, and feedback to staff to enhance product knowledge and sales skills. Foster a positive and collaborative work environment, promoting teamwork and employee engagement.

2. Sales and Customer Service:

Drive sales growth by actively engaging with customers, understanding their needs, and offering personalized product recommendations. Ensure a seamless design and shopping experience by resolving customer inquiries, concerns, and complaints in a professional and timely manner. Implement sales strategies and promotions to maximize revenue and meet or exceed sales goals.

3. Inventory Management and Merchandising:

Oversee inventory control processes in partnership with Logistics Manager. Maintain visual merchandising standards to create an inviting and visually appealing store environment. Collaborate with vendors and suppliers to optimize product assortment and availability.

4. Operations and Administration:

Manage store operations, including opening and closing procedures, cash handling, and administrative tasks. Monitor expenses and budgetary targets, implementing cost-effective measures to improve profitability. Ensure compliance with company policies, procedures, and safety regulations.

5. Performance Analysis and Reporting:

Analyze sales performance, inventory levels, and other key metrics to identify trends and opportunities for improvement and team coaching. Prepare regular reports and presentations for management, outlining store performance and actionable insights. Develop and execute strategies to address challenges and capitalize on growth opportunities

What You Bring

• Bachelor's degree in Business Administration, Retail Management, or related field preferred.
• Minimum of 5 years of experience in retail management, with a focus on furniture or home furnishings preferred.
• Strong leadership skills with the ability to inspire and motivate a diverse team.
• Excellent communication and interpersonal abilities, with a customer-centric mindset.
• Proficiency in inventory management, sales techniques, and retail operations.
• Knowledge of interior design principles and trends is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.

Job Type: Full-time

Pay: $90,000.00 - $130,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 5 years (Required)

Ability to Commute:

• Jackson, TN 38301 (Required)

Ability to Relocate:

• Jackson, TN 38301: Relocate before starting work (Required)

Work Location: In person