Primary Functions

▪ Receive, review, research, and analyze all new customer requests.

▪ Request new customer approval and manual codes from governing agencies for various company entities and maintain records of codes.

▪ Acquire data from primary or secondary data sources and maintain databases/data system.

▪ Interpret data, analyze results using statistical techniques and provide ongoing reports.

▪ Provide safety leadership and support in an assigned region.

▪ Provide support to field management (e.g. Regional Vice Presidents/Regional Directors, District Managers, etc.) in the administration of safety programs.

▪ Investigate any safety loss-related incidents and prepare detailed reports concerning matters investigated.

▪ Administers job safety program audits and inspects job site to detect and correct safety hazards.

▪ Work with outside agencies (e.g. federal, state and local law enforcement, OSHA, etc.) as necessary.

▪ Perform special projects at the direction of the workers compensation and safety managers.

▪ Assist in development and implementation of safety training program for all associates.

▪ Partner with management team to ensure compliance with all safety policies and procedures.

▪ Develop partnerships with regional, district and national management to help maintain an effective knowledge of regional loss activities.

▪ Review reported incidents.

▪ Ensure timely entry, follow-up and completion regarding all cases.

▪ In partnership with risk management team, develop implement and monitor facility safety programs- employee safety and OSHA compliance.

QUALIFICATIONS

▪ Ability to remember information (e.g. policies, procedures) or locate resources to find information as needed.

▪ Ability to communicate effectively and tactfully with others.

▪ Ability to work with other team members as well as independently.

▪ Ability to shift back and forth between two or more tasks.

▪ Cooperative, team-oriented, patient, calm under pressure

▪ Minimum 1-3 years of experience in claims administration role.

▪ Bachelor’s degree or equivalency in work experience required.

▪ Ability to access areas where needed people, information or equipment are located.

▪ Ability to understand and accurately apply basic math skills.

▪ Proficiency with Microsoft Word, Excel, Outlook and Internet.

▪ Ability to make competent use of work-related equipment and materials.

▪ Ability to remember information (e.g. policies, procedures) or locate resources to find information as needed.

▪ Ability to arrange things in certain order (e.g. alphabetically, numerically)

▪ Ability to produce results within and autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities.

▪ Ability to demonstrate success working in a fast-paced, highly competitive, deadline-oriented environment.

▪ Self- motivated with exhibited sense of urgency