Vice President, Client Management

About the Company

Progressive engineering management platform

Industry
Marketing and Advertising

Type
Privately Held, VC-backed

Founded
2005

Employees
1001-5000

Funding
$1-$5 million

Categories

• Advertising
• Internet
• Product Search
• Retail
• Social Media
• Marketing & Advertising

Specialties

• Digital Strategy
• Search
• Analytics
• Integrated Campaign Planning
• Design & Build
• Creative
• Conversion Optimisation
• Training
• Video Production & Animation
• Paid Media
• Email
• Google Marketing Platform Partner
• Programmatic Display
• UX
• and many more

About the Role

The Company is seeking a VP, Client Management to join their dynamic, innovative team. The successful candidate will be a strategic leader with a background in client management, capable of being a true partner to clients and leading teams to deliver the best agency solutions. This role is pivotal in ensuring the highest standards of client satisfaction, retention, and service expansion. The VP, Client Management will manage a portfolio of key accounts, including the most complex and important ones, and will be the lead voice and trusted advisor, working closely with C-level members to unlock growth potential. Responsibilities also include developing and executing client strategies, advocating for and driving the adoption of client management practices, and managing commercial targets. The role demands exceptional communication, presentation, and social media expertise, as well as the ability to think big and develop long-term plans.Applicants for the VP, Client Management position at the company should have a minimum of 15 years' experience in client management, with at least 5-7 years' in a management or team leadership role. The role requires a candidate with a proven track record in client management, excellent leadership skills, and the ability to work effectively under pressure in a fast-paced environment. The ideal candidate will have a background in an agency, publication, or brand, and must possess exceptional communication skills, social media expertise, and the ability to think strategically. A keen attention to detail, the ability to prioritize and delegate effectively, and a commitment to driving excellence for clients are essential. The role also involves working with senior leadership to develop and execute client strategies, and to drive the company's proposition and creative community culture.

Hiring Manager Title
US Managing Director

Travel Percent
Less than 10%

Functions

• General Management
• Operations
• Strategy