Vice President of Customer Success

About the Company

Innovative vacation rental revenue management software with a dynamic pricing solution

Industry
Computer Software

Type
Privately Held, VC-backed

Founded
2013

Employees
51-200

Funding
$26-$50 million

Categories

• Big Data
• Machine Learning
• Real Estate
• SaaS
• Software
• Travel
• Vacation Rental
• Information Technology & Services
• Online Travel
• Services
• Sharing Economy
• Vacation Rentals

Specialties

• vacation rentals
• revenue management
• short-term rentals
• dynamic pricing
• and airbnb pricing tool

About the Role

The Vice President of Customer Success will be responsible for leading the customer success division, spearheading strategic initiatives, as well as maximizing cross-selling and upselling opportunities.

Hiring Manager Title
Chief Executive Officer (CEO)

Travel Percent
Less than 10%

Functions

• Operations
• Account Management/Optimization

Known Requirements

• Experience in a B2B software environment required
• Deep understanding of customer success best practices required
• Strong background optimizing upsell and cross-sell opportunities required
• Proven history or driving decisions across the business required