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Confluence Health
Wenatchee, WA | Full Time
$157k-207k (estimate)
4 Days Ago
Revenue Integrity Director
Confluence Health Wenatchee, WA
$157k-207k (estimate)
Full Time | Ambulatory Healthcare Services 4 Days Ago
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Confluence Health is Hiring a Revenue Integrity Director Near Wenatchee, WA

Salary Range: $58.66 - $101.70 Overview:
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.
  • Medical, Dental & Vision Insurance
  • Flexible Spending Accounts & Health Saving Accounts
  • CH Wellness Program
  • Paid Time Off
  • Generous Retirement Plans
  • Life Insurance
  • Long-Term Disability
  • Gym Membership Discount
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption Assistance
  • Shift Differential
For more information on our Benefits & Perks, click here!
Summary:
The Director of Revenue Integrity serves as the revenue process expert for a multi-site, multi-specialty healthcare system providing direct oversight of Coding, Insurance Follow-up, Revenue Integrity, and the Payments Department. The primary function of this role is assessing, directing, and coordinating activities between clinic operations and revenue cycle teams to achieve optimal financial health and key performance metrics (KPI). The Director oversees all aspects of the health systems charge description master (CDM) functions that support accurate charge capture and billing in compliance with state and federal regulations. This role collaborates with IT Leadership to prioritize and plan project implementation directed towards charge capture workflow optimization, efficient coding and payment posting, claims automation, and identification of insurance underpayments. Key to this role is the development and execution of education programs targeted toward registration and charge capture process improvement, denial mitigation, provider coding/documentation quality, and coding/billing regulations. Lastly this role partners with Finance and Network Strategy teams to develop and monitor payer performance metrics while working directly with payer representatives to ensure accurate reimbursement, timely claim remediation and ensure compliance with contractual obligations.
Position Reports To: VP of Revenue Cycle
Essential Functions:
  • Develops and implements Revenue Integrity strategy across the organization.
  • Participates in key committees and prepares analysis on critical revenue cycle activities such as pricing, payor contracting, and reimbursements.
  • Leads the strategic planning, process improvement initiatives, and oversees internal operations of assigned departments.
  • Prepares, reviews, and approves policies and guidelines for department workflows, regulatory requirements, industry standards and financial stability.
  • Ensures productivity goals are monitored and works with managers on remediation plans when gaps are identified.
  • Mentors and develops staff and leaders through 1:1 meetings, coaching, goal setting, annual performance reviews and development of leadership skills.
  • Develops the annual strategic plan in partnership with the Vice President of Revenue Cycle and Revenue Cycle leaders. Monitors, tracks, reports, and remediates key performance metrics and deficiencies.
  • Reviews and approves annual department budgets and goals. Monitors monthly and reports any variances.
  • Oversees Payer Performance meetings and prepares reports detailing each payer’s key performance metrics. Develops relationships with and meets payor representatives for timely remediation of denials, underpayment, or noncompliance with contractual obligations.
  • Directs coordination of revenue cycle activities with clinical departments, leads interdisciplinary team meetings and champions change management.
  • Collaborates with Epic Leadership to identify desired system enhancements, solutions and upgrades to facilitate efficient claims processing. Responsible for securing education and training for department staff.
  • Must be fluent in reimbursement methodologies, CMS regulations, state regulations related to the claim submission process, appeal process, and other relevant revenue cycle areas.
  • Understands claim form integrity, electronic files and claim submission requirements.
  • Responsible to ensure regulatory system updates are tested and in place for proper billing and reporting.
  • Attends industry training and education as requested.
  • Other duties as assigned.
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
Position Requirements:
Being fully vaccinated against COVID-19 is an essential requirement of working at Confluence Health. Religious and medical exemptions will be considered upon request.
Qualifications:
Required:
  • Bachelors’ degree in Healthcare Administration, Business, or related field with six years relevant leadership experience including 3 years’ experience as a Manager.
  • Six (6) or more years’ experience in Health Care, Revenue Cycle, Payer or similar field.
  • CPT, HCPCS, ICD10 experience.
Desired:
  • Master's degree preferred.
  • EPIC experience, proficiency or above in Prelude, Cadence, HIM, Resolute applications.
  • Experience in a Clinical Leadership role preferred
  • Industry Certification from AAHAM, HFMA, AHIMA
  • Demonstrated multi-department leadership.
  • Project Management Experience.
Physical/Sensory Demands:
O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.
F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.
C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.
Physical/Sensory Demands For This Position:
  • Walking - O
  • Sitting/Standing - C
  • Reaching: Shoulder Height - O
  • Reaching: Above shoulder height - O
  • Reaching: Below shoulder height - O
  • Climbing - O
  • Pulling/Pushing: 25 pounds or less - O
  • Pulling/Pushing: 25 pounds to 50 pounds - O
  • Pulling/Pushing: Over 50 pounds - O
  • Lifting: 25 pounds or less - O
  • Lifting: 25 pounds to 50 pounds - O
  • Lifting: Over 50 pounds - O
  • Carrying: 25 pounds or less - O
  • Carrying: 25 pounds to 50 pounds - O
  • Carrying: Over 50 pounds - O
  • Crawling/Kneeling - O
  • Bending/Stooping/Crouching - O
  • Twisting/Turning - O
  • Repetitive Movement - F
Working Conditions:
  • Normal office conditions.
Job Classification:
  • FLSA: Exempt
  • Hourly/Salary: Salary
Physical Exposures For This Position:
  • Unprotected Heights - No
  • Heat - No
  • Cold - No
  • Mechanical Hazards - No
  • Hazardous Substances - No
  • Blood Borne Pathogens Exposure Potential - No
  • Lighting - No
  • Noise - No
  • Ionizing/Non-Ionizing Radiation - No
  • Infectious Diseases - No

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$157k-207k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

08/23/2024

WEBSITE

confluencehealth.org

HEADQUARTERS

MOSES LAKE, WA

SIZE

1,000 - 3,000

FOUNDED

2013

TYPE

NGO/NPO/NFP/Organization/Association

CEO

GRAHAM E MICHAEL MD

REVENUE

$200M - $500M

INDUSTRY

Ambulatory Healthcare Services

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