CONFLUX SYSTEMS is Hiring a Clinical Payment Operations Manager Near San Mateo, CA
Experience And Responsibilities
Mentorship and Guidance:
Provide mentorship and guidance to junior clinical payments staff and contractors.
Operational Management:
Manage and complete complex Development Business Operations processes.
Risk Management:
Support management in identifying risks, developing mitigation strategies, and resolving issues in collaboration with cross-functional teams.
System and Process Leadership:
Lead system and payment process activities to optimize clinical systems and reporting tools.
Project Assessment:
Monitor project performance, identify variances, take corrective actions, and communicate with stakeholders.
Collaboration with Teams:
Partner with various departments to optimize payment processes and ensure compliance with company policies and regulatory requirements.
Training and Development:
Develop training materials, facilitate training sessions, and assess team knowledge gaps to deploy appropriate training plans.
Workflow Management:
Review, develop, and manage workflow standards to ensure compliance with regulatory requirements.
Documentation and Compliance:
Ensure documentation practices align with company policies and regulatory standards.
Stakeholder Relations:
Facilitate accurate and timely payments, investigator payment administration, and compliance with the Sunshine Act for internal and external stakeholders.
Collaboration and Coordination:
Work with internal stakeholders to establish payment arrangements for clinical trials, including Site Contracts Team, Clinical Operations, Legal/Business Conduct, and Accounts Payable.
Systems Optimization:
Partner with business users and IT teams to document, validate, and implement payment systems and optimization projects.
Program Management:
Manage investigator payment activities for multiple clinical development programs.
Issue Resolution:
Assist Development Business Operation personnel in resolving complex issues related to global payment administration and provide training in payment administration.