5 Healthcare Customer Service Specialist Jobs in Wilmington, DE
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Healthcare Customer Service Specialist
$48k-62k (estimate)
Contractor
1 Day Ago
CONFLUX SYSTEMS is Hiring a Healthcare Customer Service Specialist Near Wilmington, DE
Customer Service Specialist Opportunity at Healthcare Facility in Wilmington, DE
Location: Wilmington, DE
Duration: 03 months-Contract
Client-Healthcare
W2 Acceptable
Pay Rate:$18.00/hr on W2.
OverviewJoin a dynamic team at the Medical Group Access Center in Wilmington Hospital as a Customer Service Specialist. This role involves handling incoming calls, providing essential customer service, and ensuring efficient call processing in a fast-paced call center environment.
Responsibilities
This is a valuable opportunity to contribute to a vital healthcare facility as a Customer Service Specialist. Join us in delivering exceptional service and support to our patients and medical team. #CustomerService #Healthcare #MedicalFacility #WilmingtonDE #JobOpportunity
Employment Type: Contractor
Location: Wilmington, DE
Duration: 03 months-Contract
Client-Healthcare
W2 Acceptable
Pay Rate:$18.00/hr on W2.
OverviewJoin a dynamic team at the Medical Group Access Center in Wilmington Hospital as a Customer Service Specialist. This role involves handling incoming calls, providing essential customer service, and ensuring efficient call processing in a fast-paced call center environment.
Responsibilities
- Respond promptly and professionally to a high volume of incoming calls
- Schedule appointments as per guidelines
- Record detailed and accurate phone notes
- Utilize computer systems for appointment scheduling and electronic medical records
- Maintain patient confidentiality and handle calls with sensitivity
- Follow established protocols for escalating urgent calls and resolving service issues effectively
- Interact with patients, physicians, and staff to facilitate clear communication
- High School diploma or equivalent
- Previous experience in call centers, customer service, or medical offices
- Proficiency in computer skills and typing
- Familiarity with medical terminology and office practices
- Strong interpersonal skills and a client-focused approach
- Excellent verbal and written communication abilities
- Ability to multitask and handle calls tactfully
- Commitment to maintaining professionalism and confidentiality
- Strong problem-solving skills and judgment capabilities
This is a valuable opportunity to contribute to a vital healthcare facility as a Customer Service Specialist. Join us in delivering exceptional service and support to our patients and medical team. #CustomerService #Healthcare #MedicalFacility #WilmingtonDE #JobOpportunity
Employment Type: Contractor
Job Summary
JOB TYPE
Contractor
SALARY
$48k-62k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/28/2024
WEBSITE
conclavia.net
HEADQUARTERS
Cumming, GA
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