93 Customer Service Representative (CSR) Jobs in Oakland, CA
ConGlobal is Hiring a Customer Service Representative (CSR) Near Oakland, CA
The CSR's primary role is creating and fostering a strong relationship between ConGlobal and our Customers.
Responsibilities Customer Service Representative
- Maintains accurate records of customers’ equipment inventory and relevant activities
- Develops and maintain effective, professional communications with customers
- Maintains accurate records of all inbound and outbound equipment
- Inputs repair estimates for Owner of equipment
- Obtains requisite approvals from Leasers and/or Owners
- Schedules equipment surveys
- Adjusts repair estimates per instructions from surveyor/owner/leaser
- Updates TEC when equipment is repaired
- Prepares billing paperwork for repaired units daily
- Responsible for monthly storage and handling billing reports
- Coordinates scheduling of on-hires with yard supervisor
- Works with shop supervisor to prioritize equipment repair
- Updates TEC system with sales equipment repairs and movement
Qualifications
- Must have a high school diploma or equivalent education
- Should be computer literate familiar with Microsoft software
- Energetic and customer driven
- Good organizational skills
- Effective verbal and written communications
- Courteous customer communication skills
- Must have a valid driver’s license
- Consistently exhibits satisfactorily levels of performance
- Hours are Monday-Friday 7am-5pm
Job Summary
Full Time
Business Services
$52k-66k (estimate)
07/03/2024
07/31/2024
cgini.com
SAN RAMON, CA
100 - 200
Private
DAVID NOSAL
$10M - $50M
Business Services
Related Companies
The job skills required for Customer Service Representative (CSR) include Customer Service, CSR, Billing, Scheduling, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.
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