6 Patient Service Center Rep I (Entry Level) - Remote 10AM - 7AM CST Jobs in Frisco, TX
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Patient Service Center Rep I (Entry Level) - Remote 10AM - 7AM CST
$39k-49k (estimate)
Part Time | Business Services
5 Days Ago
Conifer Health Solutions is Hiring a Remote Patient Service Center Rep I (Entry Level) - Remote 10AM - 7AM CST
Job SummaryThe Patient Service Center Representative I is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to a patient’s anticipated appointment. The PSC REP I may be assigned to either the financial clearance function or the scheduling function and is expected to maintain positive customer service at all times. Upon occasion, the PSC Rep I may perform both financial clearance and scheduling duties but with limited scope. The individual is expected to develop a thorough understanding of assigned function.
Essential Duties And ResponsibilitiesInclude the following. Others may be assigned.If Assigned To Financial Clearance
Knowledge, Skills, AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CompensationCompensation and Benefit Information
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Essential Duties And ResponsibilitiesInclude the following. Others may be assigned.If Assigned To Financial Clearance
- Collect and verify required patient demographic and financial data elements and creating a complete pre-registered account for a scheduled visit
- Completes the pre-certification process by obtaining authorization from insurer and/or healthcare facility, verify patient insurance and confirm benefits eligibility
- Assist other team members where necessary
- Adheres to department policies and procedures related to verification of eligibility/benefits, pre-authorization requirements, available payment options, financial counseling and other identified financial clearance related duties
- PSC Rep I would be assigned to easier, less complex scheduling
- Responsible for accurate and timely scheduling for outpatient appointments
- Provide callers with information related to their appointments (i.e., prep information for test, directions, cancelling/rescheduling of tests, order management etc.) and any other question the callers might ask.
Knowledge, Skills, AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work in a production driven call-center environment
- Familiarity with working with dual computer monitors (may be required to use dual monitors)
- Must have basic typing ability
- Must have working knowledge of Windows based computer environment
- Must be able to multi task in a high volume center
- Strong written and verbal communication skills
- Required: High school diploma or GED
- Preferred: Two years of college (two years in a professional, customer service-driven environment may substitute for two years of college)
- Preferred: Telephone/call center experience
- Preferred: Pre-registration and/or scheduling experience
- Preferred: 1-2 years of customer service experience
- Must be able to work in sitting position, use computer and answer telephone
- Ability to travel
- Office Work Environment
- Hospital Work Environment
- Approximately 0% travel may be required
CompensationCompensation and Benefit Information
- Pay: $13.40-$20.00 per hour. Compensation depends on location, qualifications, and experience.
- Position may be eligible for a signing bonus for qualified new hires, subject to employment status.
- Conifer observed holidays receive time and a half.
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
- For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Job Summary
JOB TYPE
Part Time
INDUSTRY
Business Services
SALARY
$39k-49k (estimate)
POST DATE
06/30/2024
EXPIRATION DATE
07/26/2024
WEBSITE
coniferhealth.com
HEADQUARTERS
KATY, TX
SIZE
7,500 - 15,000
FOUNDED
2008
TYPE
Private
CEO
REGINALD MCCALL
REVENUE
$1B - $3B
INDUSTRY
Business Services
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About Conifer Health Solutions
Conifer Health is a healthcare services firm that provides consumer experience, risk and revenue cycle management solutions for businesses.
Show more
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