Position Overview: The mission of Connections is to work in partnership with young people, families, organizations, and volunteer to curate long-lasting, supportive mentoring relationships that improve self-worth for young people with past, current, or peripheral contact with the child welfare or juvenile justice systems in New York City or Westchester County.

The Administrative Assistant will be central to our mission of providing a positive and life-changing experience for our youth by supporting the entire team in administrative tasks.

Agency Wide Duties And Responsibilities:

• Supports the mission, vision, and values of Connections by serving as a role model to children and colleagues

•Supports and facilitates positive interaction with others by exhibiting:

Individual maturity

Respect for others

A team-centered approach

Maintenance of confidential information

An appreciation of a multicultural workplace

•Complies with all organizational policies and procedures as defined by the Employee Handbook.

•Communicates appropriate information to colleagues and partners in a timely and effective manner.

•Participates in appropriate professional development programs to attain and maintain competency. 

Position Specific Responsibilities:

• Manages administrative tasks including
• Scheduling
• Fielding and directing calls and messages (including Facebook messages)
• Maintaining database of contacts (Bloomerang)
• Maintaining progress flow of mentors and mentees through the onboarding process (Asana)
• Assist with outreach calls to organizational partners, volunteers, and other stakeholders.
• Assist with processing and recording donations
• Assists with in-person events and recruitment initiatives
• Data collection and entry
•  Including direct contact with mentors, mentees, and families to complete surveys, appointments, and forms

Position Qualifications:

§ High school diploma (or equivalency) and 2 years of relevant work experience

§ Bilingual Spanish/English required

§ Nonjudgmental approach to working with diverse groups of people

§ Ability to communicate competently and confidently with diverse groups of people

§ Strong writing, listening, communication, and interpersonal skills

§ Excellent planning, organizational, and time management skills

• Detail-oriented
• Positive, action-oriented attitude showing initiative and sound judgement
• Microsoft Office Suite proficiency and CRM tools
• Social Media proficiency
• 10am-6pm, M-F. Availability and willingness to work occasional evening and weekend hours as programmatic needs arise (approximately 1-6 evening and/or weekend days per month).
• Demonstrated ability to work independently and build relationships remotely.
• Ability to travel to multiple locations in Westchester County and throughout New York City

Supervision

· Program Manager

Training Requirements to Attain Position:

· Organization-mandated trainings

· Position qualifications above.

Training Requirements to Maintain Position

· Annual organization-mandated trainings.

Physical and Sensory Requirements:

1. Ability to respond to telephones and other auditory stimulation.
2. Ability to evaluate/interpret information and make independent judgments/decisions.
3. Ability to maintain a calm, therapeutic environment for children’s safety.
4. Ability to communicate in English verbally and written.