Contract FinTech Application Trade Support

This position will support Equities Front Office Traders, Middle Office Users and Compliance on the trading floor

Responsibilities:

• Monitor trading system and FIX network connectivity
• Troubleshoot real-time trading issues and investigate compliance inquiries
• OMS and/or EMS knowledge and understanding
• Communicate major incidents to stakeholders
• Communicate and escalate issues to vendors
• Gather requirement from traders and document for tracking and prioritization
• Provide business specification to vendor and development teams to build the enhancement
• Share business workflow with support & QA team to strengthen regression test suite
• Maintain knowledge base, support scripts, documentation and procedures

Qualifications:

• 5 years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)
• Strong knowledge in high touch trading workflow, FIX protocol, OMS, IOI, market data and CTM
• Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)
• Familiar with Linux, SQL, JIRA & Excel
• Familiar with Tidal, Control-M, Autosys or equivalent
• Effective interpersonal skills and relationship-building skills
• Strong written and verbal communication skills
• Strong analytical and problem-solving abilities with keen attention to detail
• Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment
• Experience with scripting and automation is a plus

Education :

• Computer Science degree or 5 years of experience with Front Office support.