1 HVAC Dispatcher Job in Gadsden, AL
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HVAC Dispatcher
$40k-55k (estimate)
Full Time | Specialty Trade in Construction
3 Weeks Ago
ConServ Building Services, LLC is Hiring a HVAC Dispatcher Near Gadsden, AL
ConServ Building Services has an immediate opening for an experienced and motivated Dispatcher in Piedmont, AL! The ideal candidate would be someone who has dispatching experience in the construction or HVAC field! Benefits:
Provide top level customer service to both external and internal customers. Dispatcher is a position that has direct contact with both customers and field technicians, expediting the arrival of maintenance or repair technicians to the customer’s location. The dispatcher will enter calls into the dispatch program along with any other pertinent information, order parts as required, close calls that are completed and document technician hours worked on a service call. QUALIFICATIONS:
- Competitive salary
- Direct Deposit every Friday
- Performance Bonus
- Company Profit Sharing Bonus
- Safety Bonus
- 8 paid federal holidays
- Paid Vacation
- Excellent Medical, Dental, and Vision (HSA and FSA Spending Accounts)
- 401k match, Paid Time Off, Employee Discounts
- Company Paid and voluntary Life and AD& D, Short- and Long-Term Disability
Provide top level customer service to both external and internal customers. Dispatcher is a position that has direct contact with both customers and field technicians, expediting the arrival of maintenance or repair technicians to the customer’s location. The dispatcher will enter calls into the dispatch program along with any other pertinent information, order parts as required, close calls that are completed and document technician hours worked on a service call. QUALIFICATIONS:
- High School Diploma or GED
- Strong customer service and people skills
- Highly organized
- Able to thrive in high pressure situations
- Able to manage multiple tasks and meet deadlines effectively
- Proficient with Microsoft Outlook, Word and Excel
- Ensure that in all circumstances, Conserv is reflected in a professional and positive public image
- Field customer calls requesting service or maintenance work and providing ETAs or arranging any necessary follow-up calls
- Work closely with technicians, field service supervisors and service managers to ensure customer expectations are met
- Schedule, monitor and track service calls to insure profitability guidelines are met
- Provide customer updates and update customer specific websites in real time
- Have a comprehensive understanding of order acceptance procedures, scheduling and documentation
- Coordinate multifaceted jobs and facilitate communication between technicians and vendors
Job Summary
JOB TYPE
Full Time
INDUSTRY
Specialty Trade in Construction
SALARY
$40k-55k (estimate)
POST DATE
06/07/2024
EXPIRATION DATE
07/05/2024
WEBSITE
conservonline.com
HEADQUARTERS
INDIAN TRAIL, NC
SIZE
50 - 100
FOUNDED
2017
REVENUE
<$5M
INDUSTRY
Specialty Trade in Construction
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