Founded in 2018, Constructive Insurance, LLC is committed to providing innovative insurance solutions for clients who invest in single-family residential properties. As a specialty insurance broker, we see the unique needs customers have when obtaining insurance for their rental properties, we understand that every investor is unique and their insurance should work specifically for them. Our knowledge of single-family rental and fix and flip projects comes not just as an insurer but as a preferred partner to some of the country’s largest originators and services of business purpose loans. We are licensed in 50 states which means we are able to help customers no matter where their property is located.

Our company founding came about from the need to help investors protect their investments and to properly access each investor to make sure we are protecting what matters.

Join us on our journey to serve our customers and be the leader in our industry! We are looking for an Insurance Agency Manager to join our Constructive Insurance team.

What you will do for Constructive Insurance:

• Provide superior service to our clients by promptly responding to their inquiries or concerns in regard to their insurance needs
• Using in-depth knowledge of personal lines insurance products, coverage, and services to help train the team to excel
• Manage, coach, train, and develop insurance agents to meet and exceed performance goals
• Create and establish a culture of success and excellence
• Support the Insurance Agents throughout the new business process to ensure successful conclusion, and management accounts after coverage has been bound
• Support Customer Service Representatives (CSR) throughout the agency lifecycle of a customer
• Develop training for Insurance Agents and CSR’s
• Fully utilize the capabilities of the agency management system including consistent and thorough documentation of all client-related interactions for E&O purposes
• Daily, weekly, and monthly tracking and reporting of agency production from direct reports
• Daily, weekly, and monthly accountability of team with metrics and development
• Managing accountability of sales representatives' quote volume and production
• Establish goals and metrics for each individual direct report
• Maintain individual customer files and process routine correspondence between our agency and the client or company, including preparing policy documents

What you will bring to Construction Insurance:

• High school diploma/GED required; bachelor’s degree preferred
• Must possess an active Property and Casualty License and be willing to acquire additional state licenses as needed
• 3 years of experience managing an insurance sales team
• 3 years of direct insurance experience
• 2 years of experience and knowledge of personal lines insurance products, coverage and services
• Minimum of 2 years of experience in phone sales, preferably within the insurance marketplace
• Strong multi-tasking, self-management, and self-motivating skills
• Knowledge of agency rating systems and various carrier websites
• Proven ability to adapt to a changing environment
• Strong sales skills with a proven track record of demonstrated success
• Proficient with MS Office applications

Diversity, Equity, and Inclusion are deeply embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.