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As a Customer Success Manager (CSM), you will drive revenue growth and maximize customer lifetime value. Your primary responsibility will be to act as the primary point of contact for a multi-million dollar book of business: to understand client key business objectives, nurture and expand relationships, drive renewal rates, and identify opportunities to upsell additional products or services. You will build and maintain strong relationships with their customer contacts, focusing on executive leadership and strategic program managers.
This role will necessitate partnering closely with a large, cross-functional Contentsquare team - including members of Implementation, Enablement, Customer Experience, Sales, and Product - to ensure the customer is supported at every stage of their journey.
\nWhat you'll do:
Full Time
$100k-139k (estimate)
06/10/2024
08/22/2024
content-square.fr
Paris
25 - 50
The following is the career advancement route for Mid Market Customer Success Manager positions, which can be used as a reference in future career path planning. As a Mid Market Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mid Market Customer Success Manager. You can explore the career advancement for a Mid Market Customer Success Manager below and select your interested title to get hiring information.