You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. JOB DESCRIPTION: The Commercial Manager manages a staff of regionally aligned Underwriting Associates and is accountable for the business results through rate achievement, retention, profitability, analysis and portfolio management of a renewal book of business. Under general management direction, works within broad limits of authority requiring a high degree of technical complexity and coordination. Essential Duties & Responsibilities Manages the work activities, performance and development of subordinate (UA) staff who support a team of Underwriters. 1. Coaches, leads and develops territory Underwriting Associates and participates in the onboarding of UAs and development of underwriting training including granting of underwriting authority. 2. Makes recommendations on underwriting policy and pricing strategy to management. Collaborates with stakeholders such as regional/territory management, Operations, UW Shared Services for process enhancements and efficiencies. 3. Reviews and manages the application of underwriting policy and pricing for all risks within an assigned book of business along with documentation requirements. 4. Develops business report acumen and prepares and presents operational reports to management as needed. 5. Drives regional and territory initiatives and business strategies ensuring UAs adhere to role responsibilities and process and workflow expectations. 6. Develops, maintains and cultivates territory agency, broker and business unit relationships to ensure positive and profitable outcomes. 7. Keeps current on state/territory issues and regulations, industry activity and trends. May participate in industry trade groups. 8. May perform additional duties as assigned. Skills, Knowledge & Abilities 1. Ability to effectively lead, coach and develop Underwriting staff. 2. Advanced technical expertise, underwriting skill and knowledge of insurance and underwriting principles, practices and procedures. 3. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. 4. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. 5. Ability to deal with ambiguous situations and issues. 6. Creativity in resolving unique and challenging business problems. 7. Ability to achieve business goals and objectives. 8. Knowledge of Microsoft Office Suite and other business-related software. Education & Experience 1. Bachelor's degree or equivalent experience. Professional designations preferred. 2. Typically a minimum of five years underwriting or equivalent experience. #LI-SM1 #LI-HYBRID In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Maryland, New York and Washington, the national base pay range for this job level is $71,000 to $133,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com. At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work. CNA is committed to fostering a diverse and inclusive culture grounded in equity that supports our organization, clients, and communities by prioritizing talent and programs that represent our current environment and empower all employees and partners to be active allies and advocates for equality. Globally, our Employee Resource Groups — Advocacy for Visible & Invisible Disabilities (AVID), Asian Professionals for Excellence (APEX), Empowering Black Professionals (EBP), Generational Perspectives (GP), Organization of Hispanics and Latine Americanos (¡OHLA!), Pride, Women Impacting Leadership (WIL) and Veterans — make CNA, and our communities, even stronger. At CNA, we have a long standing commitment to the diverse communities in which we live and work. We actively make a difference for the greater good through partnerships, sustainability, initiatives, and working together for a better tomorrow. Corporate Social Responsibility is not one person, or one department, it's the entire enterprise coming together to make the world a better place.