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Service Manager
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$84k-108k (estimate)
Full Time 3 Days Ago
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Continental Realty is Hiring a Service Manager Near Raleigh, NC

Job Description

Job Description

Position: Service Manager for The Village apartments – North Raleigh, NC

Role Overview

As a Service Manager for The Village, you will help maintain the physical integrity of a multimillion-dollar community built in 1997 with 300 apartment-homes. The Service Team consists of an Assistant Service Manager and one Service Technician.

Most Important Responsibilities

  • Demonstrate important leadership qualities and take initiative to help plan and execute service maintenance activities on the property, i.e. scheduling tasks and ordering supplies.
  • Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.
  • Strong attention to detail and follow-up to ensure quality of final work product.
  • Must exhibit a high level of customer service.
  • Work closely with the amazing Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.
  • Strong attention to detail and follow up to ensure quality of final work product.
  • Share your knowledge with the team to promote teambuilding.
  • Demonstrated ability to manage work order reports, scheduling of turn related tasks and working hand in hand with the office to manage communications with residents when necessary.
  • Manage all expenses to stay within the budget.
  • Maintain strong vendor relationships and ensure they are upholding our standards relative to the service they are providing

*The on-call rotation is every 3rd week.

Most Important Qualifications

  • MUST BE A GO-GETTER with a proven track record of taking initiative.
  • Management and leadership experience is a huge plus.
  • Technical skills should include the ability to troubleshoot/repair/maintain HVAC components (heat pumps), appliance repair, carpentry, plumbing, electrical and all other general CRC maintenance requirements.
  • Vehicle/truck and tools.
  • Customer service skills a must.

We own & operate everything in our growing portfolio, so you will have the support and resources you need.

Job Summary

JOB TYPE

Full Time

SALARY

$84k-108k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/11/2024

HEADQUARTERS

ESCONDIDO, CA

SIZE

200 - 500

FOUNDED

2016

CEO

MBA MICHAEL LE

REVENUE

$50M - $200M

Show more

Continental Realty
Full Time
$100k-139k (estimate)
7 Days Ago
Full Time
$98k-133k (estimate)
1 Week Ago
Continental Realty
Full Time
$31k-38k (estimate)
2 Weeks Ago

The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

Massey Services, Inc.
Full Time
$87k-112k (estimate)
1 Month Ago

If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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