Company Description
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated preliminary sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.
ContiTech is one of the world's leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 42,000 employees in more than 40 countries and sales of some 6.8 billion euros (2023), the global industrial partner is active with core branches in Asia, Europe and North and South America
Job Description
ContiTech, a division of Continental, is one of the world's leading suppliers of technical elastomer products and is a specialist in plastics technology. ContiTech develops and produces functional parts, components, and systems for machine and plant engineering, mining, the automotive industry, and other important industries. Our Rochester Hills, MI location is seeking a Sales Administrator to join our team.
Are you ready to shape the future with us?
THE POSITION
Executes all sales tasks/activities related to Order Intake, Acquisition, Quote Process and Change Management Process. Support Order Intake process within own working area. Prepare and / or execute acquisition process related to all tasks of the value chain starting from technical and commercial frontloading in the pre-acquisition process until completion of the quotation process according to Quality Certification (IATF 16949 / TS 16949) requirements. Commercial activities during the project / product development (e.g., Cost and Price Tracking, Change Request etc.). Collect data for anticipated Price Reduction and Discount (aPRD). Manage quotation and invoicing of customer tooling, prototypes and services (e.g., Test Cost, Engineering Cost). Manage Spare Part Activities (Costing, Offer, Negotiation, Analysis) in collaboration with Sales Manager or Product Sales Manager.
Core Responsibilities:
Prepare Active Claim Management: For non-critical work packages, or non-strategic transactions

• Active Claim Management in own area of responsibility (e.g., tooling invoicing, R&D invoicing, prototyping volume shortfall, etc.)
• Prepare relevant customer data
• Prepare Claim negotiations

Collect information about markets and competitors

• Market trends and prices
• Competitors

Maintain business partner relationship on comparable level

• Apply customer relationship management (CRM) rules
• Develop and maintain a customer interface matrix
• Establish and maintain customer network on comparable level
• Facilitates communication between internal and external business partners
• Be "the voice of the Customer" and represent respective BU MFS Segment in front of the customer

Verify and execute the internal acquisition process from an administration point of view

• Quality Certification (IATF 16949 / TS 16949) standards, rules
• Verify all sales conditions (e.g., price, warranty, payment terms, etc.)
• Data entry of purchase orders, SAP, LEO etc.
• Planning data (Budget, Volume, Sales etc.)
• PCIS related processes
• Ensure data and acquisition documents related to level are archived (FIDES)

Handling of Customer related external and internal reporting tools

• Margin Improvement measurements via SPRINT system
• Sales planning data (e.g., FC tools, Sales Database, etc.)
• Management reporting when required
• Customer specific B2B portals

WHY YOU SHOULD APPLY

• Immediate Benefits
• Paid Time Off
• Tuition & Employee Discounts
• Annual Bonus
• Employer 401(k) Match
• And more benefits that come with working for a global industry leader!

Qualifications
BASIC QUALIFICATIONS

• Bachelor's degree or a minimum of 4 years in sales, customer service, logistics or project management if no relevant bachelor's degree
• 2 years' experience in a manufacturing B2B business
• Flexible to travel two times per year
• Great written and verbal communication skills -Spanish is a plus
• Proficient in MS excel
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• This role is a opportunity that is open to remote candidates; hybrid in-office preferred.

PREFERRED QUALIFICATIONS

• 5 years' experience in Sales, Engineering or Project Management in a manufacturing B2B business

Additional Information
Preferred skills in Project Management, Financial Analysis, Business Plan Development and Feasibility Review.
EEO-Statement:
EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to Careers@conti-na.com or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.
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