About US:

Controlled Environmental Regulatory Testing Services (CERTS) is a full-service testing and certification company focused on providing today's cleanroom professionals with the support needed to regulate and maintain a stable, productive cleanroom.

The CERTS team knows the importance of keeping your cleanroom in compliance, that is why all of our customers are treated like partners.

CERTS technicians are NSF, CNBT, IEST and CETA trained to meet the stringent needs of customers’ cleanrooms and clean equipment. CERTS invests in the most current, state-of-the-art testing equipment to provide the most accurate and efficient testing available.

Job description

We are looking for a Field Technician to perform testing and certification activities at customer facilities. Your role is to follow guidelines laid out during training and in quality manual procedures to complete customer specific testing in cleanrooms, controlled environments, biological safety cabinets, laminar flow benches, and performance verification of common laboratory instruments. Previous experience working with sophisticated testing equipment would be an advantage. A successful field technician should be willing to learn, be willing to train, and be customer focused.

Responsibilities

• Provide excellent customer service. Extremely customer service focused with proven ability to interact professionally and diplomatically with many constituencies of our process.
• Follow existing testing procedures.
• Document all testing data faithfully and without bias.
• Record additional information regarding testing and service activities.
• Install new products, and test to ensure they are working correctly.
• Perform maintenance and provide customer support.
• Diagnose problems and come up with solutions to repair them.
• Communicate with administrative staff to order parts for repairs if needed.

Skills

• Prioritization-Ability to prioritize ongoing and new projects necessary to implementing a specific organizational program. Ability to prioritize and manage multiple tasks.
• Skill in analytical and persuasive writing and effective verbal communications with internal and external parties.
• Service Oriented- Customer Service focused with skill in continuously seeking to improve the quality of services and processes.
• Excellent Written & Verbal Communication
• Proactive Problem Solving- Initiative with resourcefulness, sound judgment and an ability to solve problems and make decisions.
• Strong Interpersonal Skills
• Flexibility and Adaptability
• Understands Risk Management and works in conjunction with personnel to uphold health and safety standards in the conduct of activities.
• Strong Teamwork & Team Facilitation- supports departmental efforts through collaborative measures and sharing knowledge with others.
• Diversity and Inclusion-Understands the importance, values and respects diversity as an individual, in a team and within groups while fostering an inclusive and supportive environment.
• Interpersonal and diagnostic skills
• Ability to read diagrams and understand mechanics.
• Self-motivated with a willingness to learn.
• Must be able to meet the physical requirements of the job which included bending, lifting heavy equipment, and working in confined spaces.
• Clean driving record

Technical Specifications include:

• Blue Beam or Adobe
• Strong user of Microsoft Office Products including Outlook/Teams, OneDrive, Excel, and Word.
• Prior experience with Sage a plus.
• Demonstrate advanced proficiency by quickly adapting to new technology and readily acquiring new technical skills.
• Skilled in using standard office equipment such as computer, fax, photocopier, scanner, etc.

This position will be trained in:

• ISO 14644
• NSF-49
• IEST
• CNBT/CAG
• USP (797/800/795/825)

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Variable shift
• Shifts are typically scheduled between 6am and 6pm
• Monday to Friday, sometimes Saturday and Sunday
• Travel required during the week.

Education:

• High school or equivalent (Preferred)

Work Location: One location

Job Types: Full-time, Contract

Benefits:

Work Location: In person

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person