4 Resource Coordinator - Cornelius, NC Jobs in Cornelius, NC
Convergint is Hiring a Resource Coordinator - Cornelius, NC Near Cornelius, NC
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You AreYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Resource Coordinator.
Who We AreWith 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Deliver service and support updates and resolutions to internal and external business partners;
- Interact with customers to provide service updates in response to inquiries, concerns, and requests about work orders;
- Gather customer’s/Technicians information and determine next steps and resolution;
- Generate work order tickets in accordance to service requests submitted by BranchServ customers;
- Research required information using available resources;
- Follow standard processes and procedures;
- Identify and escalate priority issues to account management per Client specifications;
- Redirect problems and escalations to appropriate resource;
- Accurately process and record call transactions using a ticketing system;
- Schedule BranchServ service technicians using ticketing system in effort to meet customer priorities and SLA’s;
- Ensure tickets have required information for closure process;
- Manage client service request inbox for requests and updates.
- Monitor part tracking and work to schedule technicians upon part arrival;
- Organize ideas and communicate oral messages appropriate to listeners and situations;
- Follow up and make scheduled call backs to customers where necessary;
- Stay current with system information, changes and updates;
- Strong ability to work independently and as a team member.
- Excellent verbal, written and interpersonal communication skills and ability to deal with a wide cross section of people both internal and external to the business.
- Strong attention to detail.
- Service skills and awareness for customer care/satisfaction.
- Strong computer skills - Word / Excel.
- Excellent organizational skills and the ability to handle multiple projects simultaneously within tight deadlines.
- Shows initiative engages in proactive behavior and looks for opportunities.
- Strong analytical skills necessary to resolve problems and look for solution.
- Strong financial analytical skills including cost control.
- Strong ability to facilitate a collaborative working environment for customers and team members.
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan
- Corporate Social Responsibility Day
- And much more…
Preferred Experience: (but not required):
- 1-3 years administrative support, office management or equivalent
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Job Summary
Full Time
$53k-70k (estimate)
05/26/2024
07/11/2024
The job skills required for Resource Coordinator - Cornelius, NC include Scheduling, Talent Acquisition, Initiative, Administrative Support, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Resource Coordinator - Cornelius, NC. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resource Coordinator - Cornelius, NC. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Resource Coordinator - Cornelius, NC positions, which can be used as a reference in future career path planning. As a Resource Coordinator - Cornelius, NC, it can be promoted into senior positions as a Recruiting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resource Coordinator - Cornelius, NC. You can explore the career advancement for a Resource Coordinator - Cornelius, NC below and select your interested title to get hiring information.
If you are interested in becoming a Resource Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resource Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Resource Coordinator job description and responsibilities
Maintain all data integrity through standard processes and collaborate with project managers to forecast all resource requirements of projects.
02/19/2022: Wilmington, DE
Service clients or employees by identifying necessary resources required to carry out a particular objective and obtaining those resources.
04/11/2022: Lafayette, LA
Organize resources required for a project or a client.
03/31/2022: Atlanta, GA
Provides resourcing and administrative support to Resource Managers as they suggest and place consultants on assignments.
02/24/2022: Saint Louis, MO
Responsible for building partnerships with local support agencies for the benefit of their neighbors.
03/19/2022: Trenton, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Resource Coordinator jobs
Required to have a minimum of 1 to 3 years of experience.
03/26/2022: Muskegon, MI
Gain the Appropriate Work Experience.
02/20/2022: Charleston, SC
1 years of experience as Coordinator or similar HR role.
03/28/2022: Florence, SC
Step 3: View the best colleges and universities for Resource Coordinator.
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