Qualifications:

Education:

• Bachelor’s in Accounting, Finance or other closely related field required, or may substitute an additional 5 years of healthcare Central Business Office leadership experience for a total of 15 years.
• Master’s degree preferred.

Experience:

• Minimum of 10 years of experience within a hospital or physician practice group business office.
• Knowledge of elementary principles of management preferred.
• Knowledge of program development and administration preferred.

Licensure/Certification/Registration:

None

Duties & Responsibilities:

• Monitors aged accounts receivable balances and implements procedures as necessary to maintain good cash flow.
• Provides ongoing feedback to upstream operations of issues affecting DNFB efficiency and prompt reimbursement
• Monitors DNFB credit balances and ensures timely resolution and/ or refunds as appropriate to patient and/ or payor.
• Lead initiatives in identifying, appealing, and proactively reducing denials by payors.
• Become an internal change agent and champion where areas of opportunity have been identified.
• Demonstrate leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/ written communication skills.
• Work effectively and collaboratively with colleagues, physicians, executives and department heads.
• Effectively utilize strong organizational skills.
• Proficient understanding and use of technology/PC skills required including Microsoft Outlook, Excel and Word.
• Regularly exercise independent judgment.