32 Customer Service Representative - 342 Jobs in Laurel, MD
Copart, Inc is Hiring a Customer Service Representative - 342 Near Laurel, MD
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations. Please note this position is not remote.
- Receive and process payments.
- Update lot (vehicle) notes in the system.
- Answer multi-line telephone in a professional manner.
- Face-to-face customer interaction.
- Use company resources to gather information and offer solutions to meet customer needs.
- Contact clients to obtain vehicle pick-up information.
- File documents according to criteria.
- Process mail incoming and outgoing per criteria.
- Read and interpret various reports and documents.
- Proper completion of sale documents.
- Other duties as assigned.
Required Skills & Experience:
- One year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency - MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
- Occasional overtime as needed
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.
Job Type: Full-time
Pay: $20.03 per hour
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
Wholesale
$44k-56k (estimate)
05/05/2024
07/04/2024
copart.com
DALLAS, TX
7,500 - 15,000
1982
A JAYSON ADAIR
$1B - $3B
Wholesale
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About Copart, Inc
Copart, Inc., founded in 1982, is a global leader in online vehicle auctions. Coparts innovative technology and online auction platform links sellers to more than 750,000 Members in over 170 countries. With operations in over 200 locations in 11 countries, Copart has more than 150,000 vehicles available online every day. The company offers services to process and sell salvage and clean title vehicles to different types of buyers including dealers, dismantlers, rebuilders, exporters and to end users. Copart currently operates in the United States (Copart.com), Canada (Copart.ca), the United Kin...gdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es) and Finland (AVK.fi). Copart business is supported by a strong team of 600 techies working from USA, UK, Germany and India. In India we are known as Copart India Technology Center (CITC) in Hyderabad, Telangana. Initiated in 2017, CITC has a strong team of more than 400 IT professionals, using latest cutting edge technologies are developing products that help further day to day business of Copart across the globe. Our domains include Software Development, mostly in JAVA or J2EE, Quality Assurance (Manual or Automation), IT Technical Support, SRE (Site Reliability Engineering). Currently we are located at PSR Prime Towers, beside DLF City, Gachibowli, Hyderabad.
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The job skills required for Customer Service Representative - 342 include Customer Service, Problem Solving, CSR, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - 342. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - 342. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - 342 positions, which can be used as a reference in future career path planning. As a Customer Service Representative - 342, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - 342. You can explore the career advancement for a Customer Service Representative - 342 below and select your interested title to get hiring information.
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