16 Title Express - Remote Title Specialist Jobs in Dallas, TX
Copart, Inc is Hiring a Remote Title Express - Remote Title Specialist
Job Description:
- Opening/scanning mail received
- Call queue (ability to answer basic TP questions, give claim updates, and direct caller to correct party/team if applicable
- Total Loss Packets (create and send all documents required per state guidelines)
- Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee, and Copy of Title)
- Initial calls to owners/insureds (these are customer-specific tasks and it used to inform the owner of the packet that will be sent to them)
- Follow-up calls to owners/insureds to follow up on needed documents or corrected documents needed
- Follow-up calls to Lien Holders (for documents listed above in the initial call)
- Will send out revised packets to the owners/insureds as needed
- Will be held to the internal cycle times and other auditable criteria
- Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines
- Launch the "Okay to Pay" the owner/insured to the Insurance company after a final review of the file for compliance
- Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligations.
- Works all Misc. problem files
- Reviews new and revised packets for compliance prior to disposition to the customer
- Reviews and works all aged inventory to expedite resolution and file closure
- May be a direct POC for Copart sellers
- Other tasks as assigned by management
- 2 plus years of office customer service experience
- Education: HS degree
- Proficient in basic office equipment and with Microsoft products
- Ability to identify/analyze vehicle title documents within company and State guidelines
- Ability to work closely with State DMV's and Lien Holder entities
- Problem solver
- Ability to multi-task
- Basic 10 key proficiency
- Ability to work in a fast-paced environment
- Excellent communication skills -- written and verbal
- Excellent customer service skills and attitude
- Basic math skills
- Ability to delegate/prioritize work flow
- Ability to work independently or in a team environment
- Ability to read/write in English fluently and effectively
- Valid driver's license
- Occasional overtime as needed
Job Summary
Contractor
Wholesale
$49k-65k (estimate)
08/22/2024
09/18/2024
copart.com
DALLAS, TX
7,500 - 15,000
1982
A JAYSON ADAIR
$1B - $3B
Wholesale
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About Copart, Inc
Copart, Inc., founded in 1982, is a global leader in online vehicle auctions. Coparts innovative technology and online auction platform links sellers to more than 750,000 Members in over 170 countries. With operations in over 200 locations in 11 countries, Copart has more than 150,000 vehicles available online every day. The company offers services to process and sell salvage and clean title vehicles to different types of buyers including dealers, dismantlers, rebuilders, exporters and to end users. Copart currently operates in the United States (Copart.com), Canada (Copart.ca), the United Kin...gdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es) and Finland (AVK.fi). Copart business is supported by a strong team of 600 techies working from USA, UK, Germany and India. In India we are known as Copart India Technology Center (CITC) in Hyderabad, Telangana. Initiated in 2017, CITC has a strong team of more than 400 IT professionals, using latest cutting edge technologies are developing products that help further day to day business of Copart across the globe. Our domains include Software Development, mostly in JAVA or J2EE, Quality Assurance (Manual or Automation), IT Technical Support, SRE (Site Reliability Engineering). Currently we are located at PSR Prime Towers, beside DLF City, Gachibowli, Hyderabad.
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