54 Information Technology Specialist Jobs in Los Angeles, CA
COPE Health Solutions is Hiring an Information Technology Specialist Near Los Angeles, CA
The specialist will assist the Director of Information Technology with daily IT operations which may require travel to various COPE Health Solutions offices, as well as client sites nationally.
The specialist must be well organized, detailed-oriented, flexible, have strong written and verbal communication skills, and be able to effectively multi-task while maintaining strict confidentiality.
Primary initial responsibilities will include onboarding new team members, provisioning printer, desktop, laptop, mobile phone, and internet connectivity support, and contributing to ongoing IT and analytics projects as either a tester, researcher, or implementer when onboarding and help desk support isn't required.
The specialist will also be assessed and, as needed, trained to provide support for the COPE Health Solutions servers and various applications and software platforms. Within 3-6 months of hire, the specialist will be able to provide full coverage of the IT help desk.
FLSA Status
Exempt
Salary Range
$70,000 - $80,000
Reports To
Director, IT
Direct Reports
N/A
Location
Hybrid in Los Angeles Office
Travel
Occasional
Work Type
Regular
Schedule
Full Time
Position Description
- Provide IT training for new team members, to include, not limited to, audiovisual use, corporate phone use, introduction to the network drives, and using terminal services
- Provide responsive and high-quality support for issues reported through the IT help desk
- Provide project management support for IT and analytics projects as requested
- Run the routine operations IT checklist
- Assist with updating and developing internal policies and procedures
- Assist with vendor relations
- Manage equipment check out and check in
- Assist with setting up and troubleshooting teleconferencing accounts
- Provide quality service to all team members at all times
- Develop and maintain high levels of employee satisfaction
- Meet with supervisor on a regular basis to report status of operations
- Attend and take minutes for bi-weekly IT huddle meetings
- Maintain strict confidentiality of all information
- Completed or pursuing B.A. or B.S. Degree in a related field
- Minimum 1-3 years of business administrative work preferred
- Microsoft Office knowledge and expertise required
- Excellent interpersonal, oral and written communication skills
- Excellent customer service skills
- Detail-oriented and able to work well independently
- Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
- Flexible with work hours, able to travel, and available for occasional evening and weekend work
- Interest in or experience with the health care industry a plus
- Highly proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint, and Project) – certification a plus
- Experience supporting printers, desktops, laptops, cell phones, and audio-visual conferencing equipment and software solutions preferred
- Experience vetting, preferably with developing requirements, and assessing potential IT related vendors and solutions
- Experience with server and application maintenance preferred
What We DoCOPE Health Solutions (CHS) is a national tech enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment.
Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care.
COPE Health Solutions’ Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs and health systems achieve successful outcomes in risk contracts, our team of managed care experts draw insights from the analytic outputs that are tailored to each organization’s unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality.
Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement and support both the development and execution of strategy and developing solutions to some of the industry’s most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment.
To ApplyTo apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/.
Job Summary
Full Time
Ancillary Healthcare
$85k-105k (estimate)
07/04/2024
08/01/2024
copehealthsolutions.com
LOS ANGELES, CA
25 - 50
2002
ALLEN MILLER
$10M - $50M
Ancillary Healthcare
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About COPE Health Solutions
COPE Health Solutions is a leading health care corporation based in Los Angeles, California and New York, New York. Our talented team of health care experts work with hospitals, clinics and health care organizations across the country to develop integrated health care delivery networks and to train and grow the health workforce needed to support these networks. Bringing together the best qualities of consulting firms, research organizations and operational expertise, we overcome internal and external barriers to change and implement lasting solutions. We partner with our clients and communitie...s to assess the current state of health care and develop innovative solutions to address health care delivery and access challenges. Experienced program teams leverage our core competencies and the unique strengths of the client and community to design, implement and manage sustainable solutions.
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The job skills required for Information Technology Specialist include Troubleshooting, Customer Service, Planning, Help Desk, Microsoft Office, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Specialist. Select any job title you are interested in and start to search job requirements.
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