This position is responsible for the overall management of the property systems for the Lake Nona Hotels. In this role you will be responsible for providing system troubleshooting and error resolution with users and vendors of systems and managing the successful operation of the IT Department.
ResponsibilitiesManages the overall IT operation for the Lake Nona Hotels, including IT team. Responsible for reinforcement of department and company standards through training. Prepares annual budgets and operates the department within those guidelines. Manages all IT capital expenses and request. Oversees the selection and purchase of new systems hardware and software. Proactively develops and maintains instruction and guidelines for end users in the operation of their software and hardware systems. Takes a proactive approach in assisting with vendor upgrades and property specific systems. Responsible for being on-call during designated times to respond to afterhours troubleshooting and error resolution. Works in conjunction with and provides back-up support to the IT team on tasks and scheduled systems projects when necessary. Performs other duties as assigned.
QualificationsAt least five years in a networked computer environment required. At least three years of management experience preferred. Prior resort/hotel experience preferred. Must be able to accurately follow instructions, both verbally and written. Ability to work a flexible schedule that may include evenings, weekends, and holidays. Must be willing and able to be on call for after hour IT emergencies. Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently like squeezing and overhead reaching occasionally. Must be able to stand on feet and walk throughout the day, including walking on uneven ground. Must be able to frequently lift and carry up to 40 lbs. Must be able to bend, squat, push, pull frequently.