1 Service Advisor Job in Holmen, WI
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Service Advisor
$58k-79k (estimate)
Full Time
10 Months Ago
Cordell's Automotive Service & Tire is Hiring a Service Advisor Near Holmen, WI
Cordell's Automotive wants you to join their team!
Come join this growing team where your work will be noticed, appreciated and rewarded! We offer on the job as well as outside sales training with the opportunity for growth within our company. We encourage you to check out our reviews to see what our customers are saying! We strive for top tier customer satisfaction and place the same importance on our employees!
Job Description:
The Automotive Service Advisor is a key member of our team who is responsible for delivering a customer service experience second to none, beginning with greeting the customer, scheduling the service appointment, and receiving vehicle information. The Automotive Service Advisor also listens to service requests, sells the appropriate services to satisfy client needs, clearly explains information on the repair order, and answers any client questions.
Responsibilities include:
- Greeting the customer and collecting customer information
- Utilizing proper shop flow and technician dispatch
- Preparing accurate estimates and invoices for clients
- Estimating the cost and time needed to do the repair, taking into account the customer's schedule
Checking the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems
- Getting customer approval to do additional work and explaining the work performed and the charges being billed
- Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs
- Shuttle customers as needed
Qualifications:
- Must genuinely enjoy helping people
- Have an excellent work ethic
- Sales skills--ability to overcome objections and close sales
- Typing skills
- Strong organizational skills
- Strong customer service skills
- A desire to learn and grow
Requirements: Valid driver's license
We Provide:
- Positive work environment
- Competitive pay
- Paid Vacation & Holiday pay
- 3% company matched Simple IRA
- Health Insurance
- Vision Insurance
- Dental Insurance
- Monday-Friday Schedule
- Modern Shop with latest software and computer terminals
- Uniform allowance
- All your information will be kept confidential.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- High stress tolerance -- thrives in a high-pressure environment
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Typical end time:
- 5PM
Typical start time:
- 8AM
Work Remotely
- No
Job Summary
JOB TYPE
Full Time
SALARY
$58k-79k (estimate)
POST DATE
08/06/2023
EXPIRATION DATE
07/30/2024
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