3 junior account manager customer service representative Jobs in edison, nj
ClearpointCo. is Hiring a Customer Service Representative Near Edison, NJ
Client: Engineering & Manufacturing Company
Location: Edison, New Jersey
Type: Contract (6-12 months)
Pay: $50,000-55,000 annual compensation
Summary:
- Support and maintain all CSR aspects of business customer relationships coordinating operational changes, and marketing campaigns.
- Support business operations team accountable for performing the day-to-day inventory management of digital, creative, and physical assets.
- Compile and review videos and marketing collateral ensuring optimal business process updates via website and social media platforms.
- Accountable for completing data analysis and accurate processing of all data entry business transactions.
- Facilitate customer enrollment, billing, payment processing, and usage forecasting for departmental customer accounts.
- Manage resolution of operational issues for key clients which may arise with existing and new markets.
- Help clients with any issues due to system changes, problems, or changes of internal operating procedures.
- Adhere to team objectives that align to the corporate company objectives set by Operations & Management team.
- Create test data templates for testing operations inventory management process to be more accurate and efficient.
- Analyze data to determine exceptions and correct data transactions that fail to load into the billing system or other applications.
- Follow protocols for preventing and handling data exceptions, and merchandise delays.
- Manage all inbound and outbound electronic data transactions that flow through the internal data management platform.
- Analyze digital marketing collateral and video assets for social media programs to ensure merchandise accuracy within database online application suite.
- 2 years of CSR experience working in a corporate company or professional services organization.
- Microsoft PowerPoint, Visio, Word, Excel - MS project management tool.
- Knowledge of graphic design applications such as Canva is a big plus.
- Production skills and understand of the graphic process and color management is a plus.
- Proficiency in InDesign, Illustrator, Photoshop, Acrobat, and Smartsheets is a plus.
- Bachelors or Associates degree in Business, Marketing or Graphic Design is preferred.
Job Summary
Full Time
$56k-73k (estimate)
06/24/2024
07/07/2024
clearpointco.com
HOUSTON, TX
25 - 50
1999
Private
JAMES WEBB
$5M - $10M
Business Services
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
