About Corewell Health

Our new name signals our bold commitment to health and wellness. At our core, we are here to help people be well so they can live their healthiest life possible. Through health care and health coverage, we create more value.​ Through compassion, collaboration, clarity, curiosity, and courage, we make anything and everything possible.​ Through our people, we care for the whole person with respect, dignity, and love. ​Everyone deserves opportunities and resources for better health.​ Everyone deserves our relentless pursuit to innovate and always do better. ​Everyone deserves to have a community be a great place to live, work, learn and play.​ We believe health and well-being should be within reach for all. We believe the system to support the entire health and wellness journey starts with prevention. ​We believe that together we will make a difference.​ Together, we are here to make health better for everyone.​ Together, we are Corewell Health.

About Troy Hospital

Recognized by the US News & World Report as one of the best in the nation for orthopedics and urological services. It has also been ranked #3 on the World’s Best Hospitals list by Newsweek. This state-of-the-art center provides advanced specialty and routine care with an emphasis on patient satisfaction and a focus on medical advancement.

Scope of work

This position is responsible for the efficient operations of the department's clerical support staff. In addition to performing clerical work-related duties, this position schedules subordinate staff, assigns work duties and enforces departmental standards, policies, and procedures. Oversees staff interaction and operational integrity with the system.

Essential Functions

• Ensures adequate staffing through scheduling, delegates duties/work assignments, checks staff's work quality/quantity.
• Supervises office operations for compliance with established standards and policies.
• Directs the work of assigned staff, completes job performance evaluations, and makes recommendations.
• Coaches, counsels, and disciplines Team Members, as necessary.
• Participates in the hiring and discharging of employees in the department.
• Responsible to coordinate, develop, and maintain effective efficient workflow processes for office operations.
• May oversee bi-weekly audit of payroll to monitor the accuracy of data input and minimize payroll adjustments.
• May participate in teaching programs, in-service educational classes and orientation and training of new employees.
• Prepares and maintains a variety of files, i.e., departmental and/or patient, progress notes, attendance/time-entry.
• Ensures adequate inventory of office supplies is maintained so that tasks can be completed in a timely manner.
• Acts as liaison between vendors, contractors and hospital departments for department activities and special projects.
• Assists the director in day-to-day operations of the department, including identifying ongoing office staff training needs.
• Performs a variety of clerical functions including typing, recording, filing, answering telephones and computer entry.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• High School Diploma or equivalent or GED Required.
• Associate’s degree or equivalent Preferred.
• 3 years of relevant experience, progressively responsible administrative/clerical experience, supporting a business office environment Required.
• Lead or previous supervisory experience Preferred.

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CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.