Position Summary:

The HRIS Analyst III will support all HRIS applications by performing system maintenance, production support, project/process improvements, report writing, and training. This role serves as a technical point of contact for assigned functional areas and supports HRIS upgrades, patches, testing, enhancements, and other technical projects as assigned.

Essential Duties and Responsibilities:

• Assist in the review, testing, and implementation of HRIS system upgrades or patches. Collaborate with functional and technical staff to support application of upgrades, enhancements, and fixes. Maintain system tables and document processes and results.
• Write, maintain, and execute test scripts.
• Manage projects and process improvements, including identifying trends, design, implementation, maintenance, testing, troubleshooting, and other enhancements.
• Provide support for HRIS, including researching and resolving problems not resolved by Tier I Support, addressing unexpected results or process flaws, performing scheduled activities, and recommending solutions or alternate methods to meet requirements.
• Partner with various HR business functions to identify new enhancements, updates, or maintenance opportunities. Translate business objectives and needs into clearly written functional-technical requirements.
• Write, maintain, and support a variety of reports or queries utilizing appropriate reporting tools. Assist in the development of standard reports for ongoing customer needs. Ensure system compliance with data security and privacy requirements.
• Develop user procedures, guidelines, and documentation. Train users on new processes/functionality and train new system users as needed. Provide support for the creation and update of user security roles and permission lists.
• Maintain awareness of current trends in HRIS with a focus on product and service development, delivery, and support.
• Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company.

Qualifications:

Education and/or Experience:

• Bachelor’s degree in Computer Science or related field
• Four to seven years of equivalent work experience and/or training
• Strong understanding of HR processes and data, including benefit eligibility and enrollment rules and payroll procedures
• Strong understanding of HR applications, preferably PeopleSoft and/or Taleo, design, structure, functions, and processes and experience with database tools
• Strong understanding or experience in agile project management
• Effective organizational and interpersonal skills, including written and verbal communication skills
• Previous exposure to project-related activities through active participation in system-related projects
• Ability to apply common sense understanding to carry out instructions furnished in written, oral form, or via applications
• Proficiency with MS Office and email

Preferred Qualifications:

• Ability to multi-task and attention to detail
• Hybrid work schedule