5 client service representative Jobs in westwood, ma
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Chase is Hiring a Customer Service Representative Near Westwood, MA
- Ethics – We own our behavior, keep our promises, value honesty, honor the community/environment, and embrace diversity.
- Team and Dedication – Dedication to team achieves best-in-class solutions of products, processes, and people.
- Customer Focus – Customer satisfaction is at the center of what we do. We are the trusted partner of customers worldwide.
- Safety, Quality and Well-Being – Exceed industry standards for safety and performance by leveraging core values.
- Empowered and Deliberate – Employees are encouraged to take action and ensure timely delivery of expectations.
Essential Duties And Responsibilities (additional Responsibilities As Assigned)
- Processing and documenting orders from customers.
- Provide customers with an outstanding experience by professionally responding to their communications effectively and in a timely manner.
- Work effectively and seamlessly as a member of a team, present a solid One Team, Customer First attitude with each interaction.
- Participate in cross-training to expand knowledge base.
- Interact with various departments such as Manufacturing, Purchasing, Quality Assurance, Distribution, Marketing, Logistics, etc., to ensure customer requirements are met
- Review and manage orders entered via a Robotic Process Automation Portal for accuracy.
- Ability to manage and respond to a large volume of email in a professional and timely manner.
- Ability to work in a fast paced high volume environment in a professional manner.
- Participate in assigned meetings on a regular basis - production, audit, business reviews, staff meetings, quality.
- Associates degree or above
- Excellent communication skills, problem solving skills
- Ability to multi-task and pay attention to details
- Ability to work under pressure and keep your cool
- Experience with JDE and Oracle a plus
- Systems/Applications knowledge and experience and ability to learn new programs required
- Experience in a manufacturing environment is highly desired.
- Experience supporting a Distribution Channel is a plus
Job Summary
Full Time
Durable Manufacturing
$44k-56k (estimate)
06/29/2024
07/03/2024
chasecorp.com
WESTWOOD, MA
500 - 1,000
1946
Public
ADAM P CHASE
$200M - $500M
Durable Manufacturing
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About Chase
Chase is a manufacturers of wire and cable, specialty chemicals, bridge construction, advanced converting, and electronics.
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Customer Satisfaction, Attention to Detail, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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