68 Customer Service Representative Jobs in Jackson, MI
Coronis Health is Hiring a Customer Service Representative Near Jackson, MI
Reports to: Customer Service Supervisor/ Customer Service Manager
Salary: $24.00 - $30.00
- Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.
- Answer calls in a timely and professional manner.
- Answer questions related to bills received by patients, insurance companies, and/or doctor’s offices.
- Process payments via the patient portal.
- Return patient calls received in voicemail from the previous days business.
- Update accounts with correct insurance information as appropriate.
- Monitors and responds to billing inquiry email boxes and responds appropriately.
- Provide patient estimates for upcoming procedures.
- Other duties as assigned.
- High School diploma or equivalent required.
- Two years’ experience in customer service or related healthcare experience preferred.
- Demonstrates strong organization skills, attention to detail, with timely follow through.
- Good judgment and problem-solving skills.
- Ability to communicate effectively both verbally and in writing.
- Ability to accept constructive feedback and initiate appropriate actions to correct situations.
- Knowledge of HIPAA Privacy and Confidentiality Policies.
- Ability to stop and ask questions if uncertain about what is needed with certain situations.
- Ability to work with a positive attitude and be a team player.
- Must have prior customer service experience.
- Must demonstrate strong proficiency with Microsoft Office Word/Excel/Outlook, and payer portals.
- Must demonstrate ability to type 40 WPM required (alphanumeric & 10-key typing).
- Must demonstrate attention to detail in a deadline sensitive environment.
- Ability to read, analyze, and interpret certain documents, (i.e. EOB’s, statements).
- Ability to respond to common inquiries or complaints from customers, and/or clients.
Coronis Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Summary
Full Time
Ambulatory Healthcare Services
$39k-50k (estimate)
06/03/2024
07/28/2024
coronishealth.com
FENTON, MO
50 - 100
2015
MICHAEL C FERRIE
$10M - $50M
Ambulatory Healthcare Services
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About Coronis Health
Coronis Health is a global revenue cycle management company offering specialized solutions to healthcare practices and facilities. By using industry-leading technology combined with high-touch relationship building, Coronis Health allows healthcare practitioners to focus on patient care, maintain financial independence, and cultivate financial success. With 100+ years of combined experience, the trusted advisors at Coronis Health provide tailored, data-driven solutions to the following service groups: private practice, anesthesiology, pathology & lab, behavioral health, and hospitals & surgery... centers.
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The job skills required for Customer Service Representative include Customer Service, Problem Solving, Billing, Microsoft Office, Attention to Detail, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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