As a Leasing Consultant, you connect with future residents, identify their wants and needs, and secure lease agreements for a multi-million dollar, multifamily apartment home community.

The Tour Guide

• Discover future residents’ needs, show them around your community’s amenity areas and model homes, and highlight all the benefits that will make them want to call your community home
• Brag about your community’s unique features and benefits - and highlight what sets it apart from the competition
• Create added value by anticipating needs and addressing living concerns customers haven’t even thought about yet

The Deal Sealer

• Put in extra effort to make prospective residents feel so at home, they’ll never want to leave
• Optimize occupancy and increase community visits by finding new ways to boost online engagement, update promos/advertising, and create new marketing strategies
• Scout the competition to stay one step ahead and keep bringing in the big bucks
• Communicate with such clarity and enthusiasm that customers are left with only one question: “Where do I sign?”

The Better Living Expert

• Understand that choosing a place to live is a big decision and that each customer will have their own set of concerns and non-negotiables to work through
• Enjoy listening to people’s problems with empathy and share helpful advice
• Relate well with all types of personalities - even if they seem to come from a totally different planet
• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means

The Impact You Can Make

• Occupancy is at an all-time high thanks to your world-class tours, knack for finding the best fit for residents, and tactful ability to meet customer needs.
• Your desk is overflowing with flowers and baked goods from all the residents whose lives you’ve changed for the better.
• Resident retention keeps climbing because you have such a loyal customer following and landed so many renewals.

• Solid communication skills that allow you to connect easily with diverse groups of people
• Stellar track record of leasing or sales experience
• Resourceful problem solving
• Enthusiastic and professional customer service

• Pay: $15-20/hour.

• Depending on the position offered, regular full-time and part-time team members are eligible to participate in a bonus program in addition to their base salary or hourly rate.

• Benefits: Cortland offers a comprehensive benefits package including medical, dental, vision, life and disability benefits, time off, 401(k) participation, voluntary supplemental life insurance, and a 20% rent discount on Cortland-owned communities according to occupancy thresholds. Paid time off is offered for full-time corporate associates according to the Flexible Time Off policy. Paid time off is offered for full-time community associates and hourly corporate associates according to our Regular Time Off policy. Parental leave is offered for all full-time and salaried corporate positions.