67 Customer Service Representative II Jobs in Fort Worth, TX
CorVel Corporation is Hiring a Customer Service Representative II Near Fort Worth, TX
The is a remote position.
Essential Functions & Responsibilities
- Answer phone calls, return phone calls
- Answer emails from clients, providers and internal referring offices
- Review previous history of the provider in MedCheck, Scheck and SalesCloud
- Consult with Supervisor or other departments to clarify answers to inquiries
- Contact provider to discuss findings at the appropriate level
- Maintain reports and spreadsheets as needed
- Requires punctual and consistent attendance
- Additional duties as assigned
- Knowledge of Workers Compensation fee schedules and regulations
- Effective oral, and written and communication skills
- Good organizational skills and ability to multitask
- Detail Oriented
- Proficiency with Microsoft applications
- Medical terminology and coding knowledge
- High school diploma or equivalent
- Customer service experience working in the Managed Care and Benefit Administration industries
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $14.90 - $22.74 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
About CERISCERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job Summary
Full Time
Business Services
$33k-41k (estimate)
04/11/2023
07/18/2024
corvel.com
RANCHO CUCAMONGA, CA
3,000 - 7,500
1987
LORIE GONZALEZ
$500M - $1B
Business Services
Related Companies
About CorVel Corporation
Responsive Solutions Reimagined. CorVel is a leader of risk and healthcare management solutions to employers, third party administrators, insurance companies and government agencies. We are publicly traded (NASDAQ:CRVL) and annual revenues exceeded $595 million in FY2019. Our continued customer growth is a testament to our financial stability and our significant investments in new systems and technologies allows us to continue to deliver industry-leading solutions to the marketplace. CorVel has approximately 3,500 associates who serve customers through a national branch office network covering... all 50 states.
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The job skills required for Customer Service Representative II include Customer Service, Commitment, Attention to Detail, Verbal Communication, Organizational Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative II positions, which can be used as a reference in future career path planning. As a Customer Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative II. You can explore the career advancement for a Customer Service Representative II below and select your interested title to get hiring information.
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