Pricing Manager

Position Objective: To assist customers in their shopping experience by ensuring all store products are clearly marked with accurate prices and all price changes are made in a smooth, timely manner.
Reporting Structure: This position formally reports to the Store Director.

Status: This is a non-exempt position.

Knowledge
The following is a list of any certifications, formal education, or training requirements for this position.

Essential Knowledge
* A valid driver’s license is required for deliveries.
* Intermediate working knowledge of Microsoft Office software suite and 10-key is required.
* Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.

Non-Essential Knowledge
* A high school diploma or equivalent is preferred.

Skills
The following is a list of the basic skill requirements for this position.
Essential Job Functions
* Provide direct supervision of the activities of all other members of the pricing team in a manner that is operationally effective, but is also motivating and respectful.
* Clearly communicate to team members the goals that have been set for the department, then implement plans to reach those goals.
* Provide effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
* Address employee relations issues and, if needed, effectively work with the Human Resource team to resolve issues.
* Create schedules that effectively manage labor costs.
* Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
* Knows and implements the Cosentino’s Customer Service Standards.
* Knows the store’s products, procedures and policies and can accurately and courteously answer vendor and customer questions.
* Ensure all signs are clear and placed properly according to sign standards to avoid confusion with our customers.
* Proofread all store ads and signage for accuracy.
* Ensure the pricing system is accurately updated with new items.
* Verify merchandise price file against shelf price tags to ensure accuracy.
* Know how to operate all pricing and scanning equipment properly.
* Pass store audits and achieving minimum scores set by corporate directors.
* Comply with government rules regarding food stamp & WIC purchases.
* Comply with weights & measure regulations.
* Communicate any problems with pricing, pricing changes, or signage issues to the store management team and corporate office in a timely, professional manner.
* Meet or exceed productivity standards to produce desired team and individual results.
* Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
* Able to operate, clean and maintain all equipment safely and competently.
* Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
* Demonstrates the basic math and reading skills required for the position.
Non-Essential Job Functions
* Conduct effective interviews to hire the highest quality candidates for the pricing team.
* Ensure all new employees receive orientation and training as needed.
* Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
* Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities
The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.
Essential Abilities
* Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 10 lbs.
* Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 5 lbs.
* Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
* Occasionally lifting and carrying up to 30lbs., to a height of 36 inches.
* Bending and squatting, at times all the way to floor level.
Non-Essential Abilities
* Climbing a ladder, possibly up to 5ft.