Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.
SummaryWe are looking for a talented Director of Systems Operations to oversee the day-to day activities of Facilities, Service & Support and System Manufacturing ensuring that the departments are managed and performing efficiently and effectively in our Salt Lake office.
Responsibilities

• Oversees and directs facilities, system manufacturing and service & support for the SLC office.
• Reviews, analyzes, and evaluates manufacturing & delivery procedures.
• Implements policies and procedures that will improve day-to-day operations across organization.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost to achieve financial objectives.
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Leads the coordination and integration efforts among departments to produce smoother workflow and more cost-effective business processes.
• Improves customer service and satisfaction through policy and procedural changes.
• Communicates and implements new directives, policies, or procedures to team
• Ensures work environments are adequate and safe.
• Performs other related duties as assigned.

Required Skills/Abilities:

• A strategic thinker and listener who clearly understands a technical problem before trying to solve it.
• An organized team player who can manage multiple tasks.
• Experienced in relationship-building with the ability to listen, build rapport, and credibility as a strategic partner.
• Demonstrated ability to effectively manage project commitments and set expectations to achieve quality solutions driving actions through to resolution.
• Ability to incorporate technical and business knowledge in the analysis of product or project solutions.
• Demonstrated ability to work productively with diverse teams.
• Skilled and experienced at breaking down silos, negotiating conflict and problem-solving leading change using positive and collaborative methods.
• Strong communication skills in writing, speaking, and presenting.
• 10% travel could be required.
• Understanding of practices, theories, and policies involved in business and finance.
• Superior managerial and diplomacy skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent analytical, decision-making, and problem-solving skills.

Experience

• 10 years of experience in an enterprise environment.
• 10 years of experience facilitating the development and implementation of business initiatives and projects, based on management goals and objectives.
• A minimum of five (5) years of experience in technical manufacturing environment.
• Bachelor's degree or equivalent required. MBA or advanced degree preferred.
• Experience supporting customer facing, high-volume, mission-critical applications strongly preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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