COSMED USA, Inc.

Job Title: Application & Training Specialist

Department: Customer Service

Location: US, Southcentral

I. Job Summary

The Applications & Training Specialist is responsible for performing installations, trainings, and certifications of all COSMED’s products. Additional responsibilities include fielding and addressing Customer Service inquiries and performing service visits as necessary. All associated records shall be maintained per FDA and internal quality system standards.

II. Responsibilities

- Travel to customer sites for installations, trainings, and certifications (>75% travel is required)

- Perform service as needed

- Maintain documentation per Quality System and internal CRM standards

- Train personnel on proper use and care of equipment

- Provide telephone and email customer service support when required

- Manage expenses within defined budget

III. Requirements

Education

- BS in Exercise Physiology or equivalent

Knowledge and Experience

- A minimum of 3 years of experience in exercise physiology and/or PFT

- Experience servicing electronic equipment strongly preferred

- Experience operating metabolic and PFT equipment strongly preferred

- Technical aptitude required

ADDITIONAL QUALIFICATIONS

- Self-starter, ability to work with a minimum amount of daily supervision

SKILLS AND ABILITIES

- Self-starter, ability to work with a minimum amount of daily supervision

- Strong interpersonal and group communication skills

- Strong computer skills

- Ability to work within a cross-functional team

PHYSICAL REQUIREMENTS

- Ability to lift up to 55 lbs

- Prolonged sitting or standing required, up to 8 hrs/day

NOTE: The above statements are intended to describe the general nature and level of work. Additional duties might be assigned. Management retains the right to add or change duties of the position at any time.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: On the road