Who we are:
Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. With a focus on, face, body, hair, OTC, and professional use formulations, we create some of the most cost effective, high quality and powerful products on the market.
Providing world class services to up and coming businesses, large established brands, physicians, estheticians and other skin care professionals; we specialize in research & development, custom formulization, graphic design, manufacturing, packaging and delivery.
Job Title: QA Director
The QA Director is responsible for the development, update, documentation, control and implementation of the overall Quality System in the Company. He/She is responsible for the ultimate quality and compliance of the products and services offered by the Company, providing adequate training and clear instructions for quality control. He/She is also responsible to lead quality interactions and provide quality direction with clients as well as regulatory and certification bodies for the site.
Organizational Relationships
Reports to:
CEO
Reporting to this position are the following positions:

• QC and QA Technicians
• QC Lab Technician

Responsibilities will include, but are not limited to:

• Create and keep updated all the documentation related to the Company’s Quality System, including Company’s SOPs
• Ensure completion of all documentation records
• Cooperates with other top management personnel in formulating and establishing company policies, operating procedures, and goals.
• Conduct and manage periodic audits of company internal systems
• Lead customers and independent or governmental organizations audit
• Manage and facilitate cases, investigations, deviations and non-compliances notifications
• Manage and facilitate corrective and preventative action (CAPA)
• Manage the change control system
• Track all quality lifecycles and perform periodic trend analysis, where applicable
• Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities.
• Assist in the validation and calibration of the Company’s machines and equipment
• Assure that working procedures comply with the SOPs and the Health and Safety Requirements
• Implement a quality control program for the production process through testing samples of the finished product selected at a predetermined frequency
• Site hygiene and microbiological awareness and best practices.
• Implement a quality control program for the inspection and pack out process using visual procedures
• Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards.
• Supervise the metrics and measure the performance with the aim of waste reduction and efficiency improvement
• Coordinate training activities as they relate to the Company’s Quality System
• Managing and motivating direct reports.
• Conducts one-on-one reviews with all direct reports to build more effective communications, to understand training and development needs, to address any work-related issues and to provide insight for the improvement of their activity and performance
• Directly manages QC Line Inspector, indirectly oversees the quality functions of the lab, production and graphics
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Performs any other duties or tasks that may be required of you by the company
• Promotes and demonstrates behavior consistent with the company’s core values and policies

Expertise/Skills:

• Must have 5 plus years’ experience leading Quality Assurance teams in a regulated industry i.e. beauty and personal care, pharmaceuticals or food
• Excellent communication skills, both verbal and written
• Excellent attention to detail
• Ability to balance the needs of the business with the needs of compliance
• Ability to work at one’s own initiative
• Must be able to thrive is fast paced work environment

Education:

• Bachelor’s degree, ideally in a scientific field or equivalent work experience within the pharmaceutical and or OTC industry

Cosmetic Solutions LLC. is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.