38 Service Desk Analyst (Customer Service) Jobs in Columbus, OH
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Cosmic-I LLC DBA Northern Base is Hiring a Service Desk Analyst (Customer Service) Near Columbus, OH
Job Details
- The Service Desk position provides outstanding customer service at all times.
- The service desks role is to provide technical assistance and support related to computer systems, hardware, or software.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
- The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.
- This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team
Job Summary
Full Time
$49k-60k (estimate)
07/28/2024
08/31/2024
The job skills required for Service Desk Analyst (Customer Service) include Customer Service, Service Desk, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Analyst (Customer Service). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Analyst (Customer Service). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Analyst (Customer Service) positions, which can be used as a reference in future career path planning. As a Service Desk Analyst (Customer Service), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Analyst (Customer Service). You can explore the career advancement for a Service Desk Analyst (Customer Service) below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Analyst job description and responsibilities
Service desk analysts must perform multiple functions effectively and simultaneously.
03/07/2022: Long Beach, CA
Service desk analysts must also maintain support tracking systems.
03/25/2022: Florence, SC
Service desk analysts provide technical support to customers and employees.
03/04/2022: Austin, TX
Service desk tools are software that enable the service desk analysts to operate more efficiently and effectively.
04/10/2022: Burlington, VT
A service desk analyst spends the majority of the day performing remote support.
04/11/2022: Scranton, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Analyst jobs
Service desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific service desk software like Zen desk, HEAT, Fresh Service or Track IT.
02/25/2022: Battle Creek, MI
Customer service skills are the backbone of a successful business.
02/12/2022: Alamogordo, NM
Step 3: View the best colleges and universities for Service Desk Analyst.
Similar Jobs
Popular Articles
