SUMMARY
The Senior Salesforce.com position is responsible for the design, creation, development, testing and support of websites and CRM. Provides oversight of all process, data flows and interfaces that feed content to all websites or provide solutions/services externally to constituents. Provides oversight of all process, data flows and interfaces that feed data to CRM or provide solutions/services externally/internal to constituents. Leads the usability analysis of all websites / CRM to ensure members and other business constituents needs are met. Provides custom web application development using the .NET Framework, C#, VB.NET, ASP.NET, SQL Server and other advanced components of Microsoft technology and provide training to programmer analysts who support the Web Services Manager's responsibilities. Works with business managers to create effective UI solutions that support business requirements.
DUTIES AND RESPONSIBILITIES

• Responsible for developing websites and CRM to maximize the user experience and customer retention rate.
• Lead the development of new application components using the Microsoft technology stack.
• Oversee the development of new web technologies, including the development of innovative and engaging web pages for campaign activity.
• Create technical specifications based on functional requirements and industry based best practices.
• Manage CRM / Web testing following the testing strategy according to a given test plan and document results.
• Manage the identification and escalation of production problems.
• Manage the prioritization efforts to maintain and repair the existing web applications.
• Manage the operational effectiveness of the current CRM / web environments.
• Other responsibilities as designated in support of organizational priorities.

Required Qualifications

• Excellent communication, both written and spoken English, with both technical and non-technical people. Ability to explain why a design works or why it doesn't.
• An understanding of responsive design and experience of delivering solutions to different resolutions and/or devices.
• A proven track record of previous success in delivering scalable and complex web solutions.
• Qualified candidates should possess:
  • 5-7 years as a programmer
  • Deep Microsoft platform skills
  • Full software development lifecycle experience on enterprise-class, scalable applications
  • A full stack developer, with ability to design, and develop backend/server code and front-end.
• 5 years of demonstrated strong knowledge and proficiency in the following:
  • .NET Framework
  • VB.NET (C# a plus)
  • ASP.NET
  • QA and testing procedures
  • SQL Server
  • HTML 5
  • JavaScript
  • CSS
  • WCF
  • Salesforce.com
• 2 years demonstrated strong knowledge and proficiency in the following development methodologies:
  • Object oriented development
  • Component based development
  • Design patterns
  • Design for re-use.
• 2 years technical lead experience in one or more of the following roles:
  • Data modeling
  • Web services development
  • Application architecture and integration
  • Testing and deployment
  • User interface design
  • Proven ability to understand a customer's needs
  • Experience developing technical requirements based on business imperatives.
• 2 years' experience with Agile Development methodology.