**Manager - Operations and Delivery**

at COTA New York, NY ****COMPANY****

At COTA, our vision is for data-driven cancer care to become the standard across healthcare. We believe that everyone touched by cancer deserves a clear path to care. Together, we can make that vision a reality.

Were searching for smart, motivated people who share our passion for bringing clarity to cancer. Connect with us, introduce yourself, and apply to our Operations and Delivery Manager opening.

****LOCATION: New York, NY****

****OVERVIEW****

The Operations and Delivery Manager will lead and deploy customer agreements across a variety of our customer segments, including life sciences, providers and payers. In addition, this individual will lead a number of internal initiatives to improve and streamline our internal operations across the company. A primary area of focus will be to identify critical bottlenecks and dependencies and drive successful execution across multiple departments. The ability to prioritize and focus multiple stakeholders will lead to success. This project manager will also own customer relationships and delivery progress.

****RESPONSIBILITIES:****

* Own internal and external coordination efforts throughout a delivery lifecycle, serving as technical and coordination lead on multiple delivery system partnerships, and communicating timelines and impact to client, functional, and technical stakeholders

* Contribute to thought leadership for the development and refinement of ongoing product offerings across all of COTAs customer segments

* Lead internal cross-department alignment initiatives in order to identify issues, track progress, and prioritize workflow

* Independently manage multiple projects by leveraging various project management tools and developing and driving to stated goals and work plan timelines

* Work across and within departments to draft detailed project work plans and identify dependencies and bottlenecks

* Draft, review, and improve customer facing presentations and deliverables

* Lead the organization and project management for internal operations initiatives related to reducing complexity, aligning cross-department specifications, and updating key areas of our data model

* Identify key risks and blockers to operational success and prioritize resolution by determining project/assignment requirements, developing alternatives, and driving appropriate and swift action that is consistent with facts, constraints and probable consequences

* Based in New York. Occasional travel required

****REQUIREMENTS:****

* Undergraduate degree in public health, biological sciences, engineering, mathematics, or other analytical field preferred. Other degrees of focus are considered provided relevant experience exists.

* 3-7 years of experience working at a top consulting firm (preferably with a healthcare-focus)

* Demonstrated project management experience with the ability to handle multiple projects at the same time. Must be able to provide both high-level oversight as well as day-to-day operational support.

* Exceptional communication skills, with the ability to translate technical and non-technical content to a variety of audiences

* Highly experienced in client-facing roles; experience in technical implementation preferred

* Proficient in use of analytical tools, including Microsoft Excel. SQL proficiency a plus, but not required.

* Experienced in development and use of project management tools. Should be comfortable with the development of Gantt charts and other executive-level snapshots of detailed work-plans.

* A natural ability to stay organized and desire to reduce complexity

* A curiosity to learn about COTAs offerings, understand the nuances of healthcare data, and passion to impact the future of healthcare delivery

****BROWNIE POINTS****

* Familiarity with any segment of the healthcare field, data analytics, and/or oncology

* Proficiency in SQL Workbench

* Experienced in direct oversight and supervision of junior team members

* Familiarity with project management tools, including Jira, Microsoft Project

****PERKS for working at COTA****

Working at COTA comes with many perks! At COTA, we are committed to workplace wellness and employee happiness. Some of the benefits for working full time at COTA include:

* Medical / dental / vision benefits

* 401k / retirement

* Monthly commuter benefits

* Annual bonus

* Stock option grants

* Unlimited paid time off

* Paid sick time - 40 hrs/year

* 11 paid holidays per year

* Paid Parental leave

* Company team building events

* Educational lunch & learns

* Cause-driven employees

* Fun and productive culture

* Employee-led Diversity & Inclusion committee

* Healthy snacks

* Gourmet coffee and cold brew

Location (City) *

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As set forth in COTAs Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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