**Operations and Delivery Manager, Life Sciences**

at COTA New York, NY **ABOUT **US****

At COTA, our vision is for data-driven cancer care to become the standard across healthcare. We believe that everyone touched by cancer deserves a clear path to care. Together, we can make that vision a reality.

Were searching for smart, motivated people who share our passion for bringing clarity to cancer. Connect with us, introduce yourself, and apply to one of our current openings.

****PERKS****

Working at COTA comes with many perks! At COTA, we are committed to workplace wellness and employee happiness. Some of the benefits for working full time at COTA include:

* Medical / dental / vision benefits

* 401k / retirement

* Monthly commuter benefits

* Annual bonus

* Stock option grants

* Unlimited paid time off

* Paid sick time - 40 hrs/year

* 11 paid holidays per year

* Paid Parental leave

* Company team building events

* Educational lunch & learns

* Cause-driven employees

* Fun and productive culture

* Employee-led Diversity & Inclusion committee

* Healthy snacks

* Gourmet coffee and cold brew

****Location: New York, NY****

****OVERVIEW:****

The Operations and Delivery Manager will lead and deploy customer agreements across our life science portfolio. This individual will own management and coordination of critical projects and work plans, delivery progress, and customer relationships. In addition, the Operations and Delivery Manager will lead a number of initiatives to improve and streamline our internal operations across the company.

A primary area of focus will be identification of critical dependencies and bottlenecks and driving successful execution across multiple departments. The ability to understand and manage complex processes, prioritize work, communicate effectively, and align multiple stakeholders will lead to success.

****RESPONSIBILITIES:****

* Own internal and external coordination efforts throughout a delivery lifecycle, serving as the project lead on multiple partnerships. Gain alignment on and communicate timelines and impact to client and various internal stakeholders

* Lead cross-functional alignment initiatives in order to track progress, mitigate and resolve issues, and ensure successful delivery of RWD products and services

* Independently manage multiple projects by leveraging various project management tools. Develop workplans and drive towards stated goals

* Prioritize both independent and team-based problem solving and issue resolution. Work to define the problem, generate and evaluate alternative solutions, and implement solutions

* Create, review, and sign off on customer-facing presentations and deliverables

* Lead, organize and participate in initiatives to streamline internal operations across various COTA service areas

* Contribute to thought leadership for the development and refinement of ongoing product offerings across all of COTAs customer segments

* Based in New York. Occasional travel (~10%) travel required.

****REQUIREMENTS:****

* Undergraduate degree in public health, business administration, biological sciences, engineering, or mathematics. Other degrees of focus considered provided relevant experience exists.

* 3-5 years of experience in client-facing roles at a top consulting firm, healthcare focused analytics firm, or health tech firm

* Demonstrated project management experience with the ability to handle multiple projects at the same time. Must be able to create and manage workplans as well as provide both high-level oversight and day-to-day operational support.

* Exceptional communication skills, with the ability to synthesize and translate technical content to a variety of audiences. Agility to work across and develop relationships with diverse, cross-functional teams.

* Proficient in use of analytical tools, including Microsoft Excel

* Natural ability to stay organized and desire to reduce complexity

* Interest in engaging directly with biopharma partners to help advance their research and business-related strategies using RWE

* Interest in COTAs offerings, curiosity to learn of the nuances of healthcare data, and passion to impact the future of healthcare delivery

****BROWNIE POINTS:****

* Familiarity with any segment of the healthcare field, data analytics, and/or oncology

* Experience in technical implementations preferred

* Experience in oversight and supervision of junior team members

* Familiarity with project management tools, such as Jira, Microsoft Project, or other work planning and prioritization tools

Location (City) *

**Voluntary Self-Identification**

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As set forth in COTAs Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

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