Job Summary: As a Mental Health Office Assistant, you will play a crucial role in the smooth operation of our mental health clinic. You will be responsible for providing administrative support to mental health professionals, facilitating communication with clients, and ensuring the efficient functioning of day-to-day office activities.

Duties:

Greet and assist clients both in person and over the phone

Schedule appointments and manage the appointment calendar

Assist mental health professionals with administrative tasks

Maintain accurate and organized client records in compliance with privacy regulations

Manage office supplies, ensuring adequate stock levels

Coordinate and schedule meetings, workshops, or training sessions

Assist in maintaining a clean and welcoming office environment

Enter client information into the electronic health records system

Update and maintain accurate databases for client demographics and insurance information

Generate reports as needed by mental health professionals and management

Uphold strict confidentiality in handling sensitive client information

Ensure compliance with HIPAA regulations and other applicable laws

Stay informed about changes in regulations and update office procedures accordingly

Serve as a liaison between clients, mental health professionals, and other staff members

Communicate effectively with external entities, such as insurance providers or referral sources

This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a proactive individual with excellent communication skills and a passion for delivering top-notch service, we encourage you to apply for this position.

Job Type: Contract

Pay: $15.00 per hour

Expected hours: 30 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Raleigh, NC 27609 (Required)

Ability to Relocate:

• Raleigh, NC 27609: Relocate before starting work (Required)

Work Location: In person