2 E-Commerce and Receiving Associate Jobs in Nashville, TN
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E-Commerce and Receiving Associate
$42k-55k (estimate)
Full Time | Arts & Culture
6 Days Ago
Country Music Hall Of Fame and Museum is Hiring an E-Commerce and Receiving Associate Near Nashville, TN
DescriptionE-Commerce and Receiving AssociateFLSA Classification: Part-Time or Full-Time Opportunity, Non-Exempt
Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.
What We Offer for Full-Time Hourly Staff:
Job Overview: The E-Commerce and Receiving Associate is responsible for all aspects of fulfillment, oversight and customer service related to the E-commerce operation.
Specific Job Duties:
We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.
Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application.
Please upload a resume and cover letter when applying for the position.
Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers
Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.
What We Offer for Full-Time Hourly Staff:
- Medical, Dental, Vision, Life Insurance Options
- Competitive Pay
- Paid Vacation and Sick Days
- Paid Floating Holidays (2)
- Time and a Half Holiday Pay
- 401(K) with Up to 3% Employer Match
- Employee Assistance Program (Free Counseling and Legal Services)
- Eligibility for Public Service Student Loan Forgiveness
- FREE 24/7 Downtown Parking and Transit Benefits
- Continuing Professional Offerings
- Complimentary Museum Admission (For Yourself, Family, and Friends)
- Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more)
- Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
- Opportunities to Attend Exhibit Openings, Concerts and Special Events
- Employee Engagement Activities and Opportunities
- FSA and Dependent Care Options
- Volunteering and Community Engagement Opportunities
Job Overview: The E-Commerce and Receiving Associate is responsible for all aspects of fulfillment, oversight and customer service related to the E-commerce operation.
Specific Job Duties:
- Protect the security of inventory and other assets according to company guidelines and directives.
- Fulfillment of orders
- Using Shopify software, pull/pack and ship all incoming e-commerce orders
- Follow departmental protocols regarding inventory storage and movement between store locations
- Alert management if items are being oversold or are showing incorrect stock levels
- Package and ship “store sends” in a timely matter and provide tracking information
- Coordinate with other retail staff sharing work and stockroom spaces
- Receiving of goods
- Verify incoming shipments ensuring quantities received match the quantity expected.
- Receive goods in the POS system in a timely manner ensuring accuracy
- Communicate discrepancies in a timely manner to store management
- Ensure all items are appropriately tagged and priced before moving to the stock area
- Assist with shipments coming from the warehouse
- Maintain a clean dock and receiving space
- Customer Service
- Uphold superior level of customer service when assisting with online customers.
- Establish a working relationship with all fellow store staff to support company initiatives and objectives.
- Bring positive recognition to CMHOF’s brand through professionalism, enthusiastic attitude and effective communication.
- Represent CMHOF’s core values, emphasizing a positive work environment that is fun and unique.
- Ability to perform other tasks as assigned from time to time by Director of Retail without hesitation.
- High School graduate
- Previous Retail Stock experience or sales experience
- Retail receiving experience
- Experience with direct customer interaction
- Experience in multi-store receiving and distribution
- Knowledge of retail inventory control processes
- Knowledge of Counterpoint sales system
- Strong customer service skills
- Outgoing and friendly personality
- Ability to multi-task and problem solve
- Upbeat and energetic
- Knowledge of Microsoft Office products
- Weekend and evening availability
- Demonstrates empathy and a sense of ownership, actively striving to make another's experience better
- Strong coaching skills
- Strong communication skills (oral, written and presentation)
- Hands-on, initiator, and hard worker
- High performer, driven through self-motivation and agility
- Detail-oriented
- A team player
- Ethical, honest and accountable
- Punctuality and reliability
- Must be able to work a flexible schedule including weekends, evenings and some holidays
- Standing required for almost entire work shift
- Bend, lift, open, and move product up to 50 pounds as needed
- Clean driving record
We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.
Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application.
Please upload a resume and cover letter when applying for the position.
Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers
Job Summary
JOB TYPE
Full Time
INDUSTRY
Arts & Culture
SALARY
$42k-55k (estimate)
POST DATE
09/11/2024
EXPIRATION DATE
10/09/2024
WEBSITE
countrymusichalloffame.org
HEADQUARTERS
NASHVILLE, TN
SIZE
100 - 200
FOUNDED
1967
TYPE
NGO/NPO/NFP/Organization/Association
CEO
KYLE YOUNG
REVENUE
$10M - $50M
INDUSTRY
Arts & Culture
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About Country Music Hall Of Fame and Museum
The Country Music Hall of Fame and Museum is a non-profit organization that conducts music programmes.
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