20 Customer Service Representative - Part Time Jobs in Idaho Falls, ID
Country Supplier is Hiring a Customer Service Representative - Part Time Near Idaho Falls, ID
Responsibilities:
- The initial point of contact for Store and Online Customers via phone, chat, email.
- Uses website admin to assist customers with order/product questions.
- Use the Admin of the website to add notes, edit orders, and communicate with eCommerce team, order fulfillment, shipping, and logistics.
- Become a "product expert" to be able to provide answers about products available online and in stores.
- Track orders via UPS and USPS to provide updates to the customer.
- Comply with all C-A-L Ranch Stores policies and procedures.
- Assist with Online returns from customers.
- Assist in adding products to the website via spreadsheet templates.
- Reviews existing data, updates as necessary.
- Assist in collecting product images for the website.
- Create/write content as needed for products that are missing information.
- Works with Vendors on gathering product data for website.
- Computer Skills: intermediate computer and clerical skills.
- Mathematical Skills: Able to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing, and knowledge of weights and measures.
- Ability to work well in a team environment across different divisions of the company - eCommerce, Operations, Store Support Center.
- Collaborative, team player with a strong work ethic.
- Strong analytical and critical reasoning skills.
- Needs to be proficient in Excel.
- Ability to focus on data for long periods of time.
- Basic knowledge and understanding of data structures.
- Knowledge of basic HTML is helpful.
Job Summary
Part Time
$35k-44k (estimate)
06/28/2024
07/16/2024
The following is the career advancement route for Customer Service Representative - Part Time positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Part Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Part Time. You can explore the career advancement for a Customer Service Representative - Part Time below and select your interested title to get hiring information.
