• two (2) permanent full-time vacancies with the Department of Finance - Real Property Tax Division in Kailua-Kona.
• one (1) permanent full-time vacancy with the Department of Parks and Recreation - Elderly Activities Division in Kailua-Kona. May be eligible to receive a $2,000 Recruitment Incentive. Conditions apply.

Examples of Duties

• Prepares, checks and processes letters, memoranda, reports, specifications, statements, forms, and other materials into final form from rough or corrected copy and/or requires advanced word processing techniques; uses discretion and resourcefulness as tasks do not follow established process or procedures; checks and proofreads finished documents.
• Processes documents from rough or corrected copy where format and arrangement of data are not clearly indicated.
• Creates, edits, prints, scans, stores, retrieves and deletes documents using a computer and word processing and other software.
• Prepares, checks, and reviews forms, records, reports, applications, and other documents for accuracy, adequacy, and conformance to established departmental and/or legal requirements.
• Creates tables and graphs using spreadsheet applications; devises formulas for spreadsheet calculations.
• Evaluates documents and processes same according to individual circumstances where the correct course of action is not clearly defined.
• Follows up to secure or clarify required information.
• Follows up on applications, forms, and other documents to ensure timely processing.
• Determines eligibility for and issues licenses and permits.
• Posts data to and maintains various types of paper and electronic operational and control records.
• Conducts extensive searches through a variety of paper and electronic files and records, extracts, refines, and organizes necessary information and prepares reports that require discretion, selectiveness and an understanding of the material; summarizes and briefs materials and prepares special reports involving interpretation and analysis of data and judgment as to format and details of presentation, which may include the use of various software applications.Takes and transcribes notes and taped recordings of meeting proceedings; prepares minutes as required.
• Prepares reports and correspondence by transcribing taped recordings.
• Composes routine correspondence and letters of acknowledgment from general instructions.
• Sets up and maintains paper and electronic files and revises system as necessary; codes and indexes records.
• Provides information and resolves complaints by outside parties involving interpretation and explanation of regulations, policies, and procedures, and knowledge of the agency's purposes and functions.
• Processes accounts payable; orders office supplies, equipment, etc.; posts to and maintains account balances.
• Accepts cash payments for standard fees; writes out receipts; prepares deposit receipts; may follow up on collection of returned checks.
• Reviews, prepares, and processes time sheets and related payroll documents; maintains vacation and sick leave balances.
• Answers telephone and takes or relays messages and calls.
• Makes arrangement for meetings, appointments, travel, equipment maintenance, telephone service, and other similar matters. Sets up facility or room for meetings.
• Sorts, arranges, distributes, and files bills, invoices, applications, correspondence, and other materials.
• Greets callers and directs them to proper persons or offices.
• Operates standard office machines such as copiers, scanners, calculators, typewriters, and desktop computers and peripherals.
• May perform routine end user computer system assignments.
• May supervise and review the work of others.
• Performs other related duties as assigned.

Minimum Qualification Requirements

Training and Experience:
A combination of education and experience substantially equivalent to:

• graduation from high school, and
• three (3) years of clerical experience which shall have included some typing or keyboarding, and
• possession of a valid State of Hawai'i driver license (Class 3) or any other valid comparable driver license, as applicable to the position. You will be required to submit your valid driver's license at time of hire, if the position requires a driver's license. (The immediate vacancy with the Department of Parks and Recreation requires a valid driver's license.), and
• as applicable to the position, must be qualified to carry and/or possess firearm or ammunition in accordance with state and federal laws, e.g., no misdemeanor or felony domestic violence conviction. (The immediate vacancies do not require the qualification to carry and/or possess firearm or ammunition).

Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.
Please read the minimum qualification requirements carefully.Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.
Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.

Knowledge of: office practices and procedures; filing methods and systems; grammar, spelling, and word usage; the purposes and uses of standard office machines; principles and practices of supervision.

Ability to: type or keyboard, which applicants may be required to demonstrate by satisfactorily passing a performance exercise at the time of interview; make arithmetic computations; compare names and numbers accurately; set up and maintain records, summarize and analyze materials; prepare reports; operate standard office machines and equipment; understand, interpret, and explain laws, ordinances, regulations, and policies pertinent to the department; give and follow oral and written instructions; deal tactfully and effectively with the public and resolve complaints;
supervise and work harmoniously with others.
Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.
Physical Effort Grouping: Light

• Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Start accruing paid vacation time immediately upon hire – up to 21 days per year.
• Sick Leave: Start accruing paid sick leave time immediately upon hire – up to 21 days per year.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County has a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
• Retirement Plan: The Employees’ Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans: The County of Hawai‘i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: Free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required:

• 
  an official college transcript,
• a valid driver's license,
• a temporary assignment verification,
• professional licenses, and/or
• certificates,

Benefits of County employment: The County of Hawai‘i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Employees start accruing paid vacation time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with a maximum accumulation of 90 working days.
• Sick Leave: Employees start accruing paid sick leave time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with no limitation on the amount of sick leave that may be accumulated.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County provides a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: Scholarship program for employees who take the initiative to advance their education and learning, subject to eligibility requirements and reimbursement limits.
• Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
• Retirement Plan: The Employees’ Retirement System is a qualified defined benefit public pension plan covered under Section 401(a) of the Internal Revenue Code. It provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries. For more information visit https://ers.ehawaii.gov
• Deferred Compensation: Eligible employees may participate in the Island Savings Plan (a deferred compensation plan as provided under Section 457 of the Internal Revenue Code.) This is a voluntary supplemental retirement savings plan that allows for the investment of tax-deferred contributions into a variety of investment options.
• Flexible Spending Plan: Eligible employees can use pre-tax dollars to pay for their portion of insurance premiums, qualified dependent care and/or medical expenses.
• Health Benefit Plans: The County of Hawai‘i offers the following health benefit plans for eligible employees:
  • Medical Plan (HMO or PPO)
  • Vision Plan
  • Dental Plan
  • Prescription Drug Plan

• Employee Assistance Program (EAP): The County offers a voluntary assistance program which provides its employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: The County provides a free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, such as: Family Leave, Funeral Leave, Leave Sharing, Military Leave, Victims Protection Leave, Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, Donor Leave, and Jury Duty.